• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • De Escalation Techniques

Results for "de-escalation techniques"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Uncover Product Insights: Analyze Engagement Metrics

    Skills you'll gain: Statistical Reporting, Web Analytics, Statistical Process Controls, Data Analysis, Statistical Analysis, Strategic Decision-Making, Analytics, Statistical Methods, Business Metrics, Performance Metric, Performance Analysis, Anomaly Detection, Descriptive Analytics, Customer Engagement, Benchmarking

    Intermediate · Course · 1 - 4 Weeks

  • U

    Universidad de Chile

    Marketing Gerencial

    Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Macquarie University

    Structure, Funding and Negotiation For Startups

    Skills you'll gain: Value Propositions, Entrepreneurship, Social Impact, Target Audience, Customer Insights, Data-Driven Decision-Making, Strategic Partnership, Business Development, Presentations, Business Modeling, Relationship Building, New Product Development, Negotiation, Due Diligence, Fundraising, Financial Statements

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Build Robust Java ML Models with Entropy

    Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Classification and Planned Experiments

    Skills you'll gain: Experimentation, Research Design, Statistical Modeling, Statistical Methods, Applied Machine Learning, Supervised Learning, Logistic Regression, Predictive Modeling, Statistical Programming, Statistical Analysis, Statistical Inference, Simulation and Simulation Software, Probability & Statistics, Data Science, Data Visualization, Simulations, Data Analysis, Data Analysis Software

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    CertNexus

    CyberSec First Responder – Advanced (CFR-A): Attack

    Skills you'll gain: Metasploit, Exploit development, Exploitation techniques, Vulnerability, Penetration Testing, Vulnerability Assessments, Vulnerability Scanning, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, System Configuration, Data Security, Cybersecurity, Cyber Attacks, Linux, Bash (Scripting Language), Proxy Servers, Scripting, Linux Commands, Scripting Languages, Python Programming

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad Nacional Autónoma de México

    Estadística y probabilidad

    Skills you'll gain: Descriptive Statistics, Data Analysis, Correlation Analysis, Statistical Analysis, Data Presentation, Statistical Visualization, Probability, Histogram, Data-Driven Decision-Making, Regression Analysis, Probability Distribution, Box Plots, Graphing, Scatter Plots

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    B

    Board Infinity

    Mindfulness for Stress Relief: Calm Your Mind & Body

    Skills you'll gain: Mindfulness, Stress Management, Composure, Personal Development, Emotional Intelligence, Resilience, Self-Awareness, Mental Health, Mental Concentration, Respiration, Physiology, Neurology

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Tecnológico de Monterrey

    ChatGPT - Usos y Estrategias

    Skills you'll gain: ChatGPT, Responsible AI, Prompt Engineering, Data Ethics, Artificial Intelligence, Productivity, Generative AI, LLM Application, Digital pedagogy, Natural Language Processing, Content Creation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Cleveland Clinic

    Computer Vision and Sequence Analysis in Machine Learning

    Skills you'll gain: Convolutional Neural Networks, Transfer Learning, Healthcare 5.0, Predictive Modeling, Applied Machine Learning, Biomedical Engineering, Model Evaluation, Health Informatics, Data Structures

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Jira: Map, Analyze and Release

    Skills you'll gain: Sprint Retrospectives, User Story, Jira (Software), Performance Metric, Sprint Planning, Release Management, Product Roadmaps, Performance Analysis, Root Cause Analysis, Project Planning, Agile Methodology, Agile Project Management, Team Performance Management, Backlogs, Continuous Improvement Process, Operational Analysis, Collaborative Software, Data-Driven Decision-Making, Prioritization, Descriptive Analytics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM RAG and Agentic AI

    Skills you'll gain: Prompt Engineering, AI Orchestration, AI Workflows, Model Context Protocol, LangChain, Retrieval-Augmented Generation, Agentic Workflows, Tool Calling, LangGraph, LLM Application, Agentic systems, Multimodal Prompts, Generative AI, Generative AI Agents, Vector Databases, Generative Model Architectures, OpenAI API, Embeddings, Responsible AI, Software Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    683 reviews

    Advanced · Professional Certificate · 3 - 6 Months

1…130131132…632

In summary, here are 10 of our most popular de-escalation techniques courses

  • Uncover Product Insights: Analyze Engagement Metrics: Coursera
  • Marketing Gerencial: Universidad de Chile
  • Structure, Funding and Negotiation For Startups: Macquarie University
  • Build Robust Java ML Models with Entropy: Coursera
  • Classification and Planned Experiments: Arizona State University
  • CyberSec First Responder – Advanced (CFR-A): Attack: CertNexus
  • Estadística y probabilidad: Universidad Nacional Autónoma de México
  • Mindfulness for Stress Relief: Calm Your Mind & Body : Board Infinity
  • ChatGPT - Usos y Estrategias: Tecnológico de Monterrey
  • Computer Vision and Sequence Analysis in Machine Learning: Cleveland Clinic

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok