• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  1. Categories
  2. De Escalation Techniques

Results for "de-escalation techniques"


  • C

    Creo Incubator

    Conflict resolution for Leaders

    Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Constructive Feedback, Emotional Intelligence, Interpersonal Communications, Composure, Influencing, Communication, Communication Strategies, Self-Awareness, Active Listening

    Beginner · Course · 1 - 4 Weeks

  • T

    Tecnológico de Monterrey

    Gestión de Proyectos

    Skills you'll gain: Project Coordination, Coordinating, Agile Project Management, Project Management Life Cycle, Negotiation, Team Management, Project Risk Management, Agile Methodology, Emotional Intelligence, Project Planning, Team Building, Risk Management, Leadership, Resource Management, Risk Analysis, Project Management, Project Schedules, Project Scoping, Collaborative Software, Team Leadership

    4.8 stars, 1.5K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months

  • L

    LearnKartS

    Managing Difficult Conversations in the Workplace

    Skills you'll gain: Composure, Conflict Management, Emotional Intelligence, Discussion Facilitation, De-escalation Techniques, Relationship Management, Empathy, Rapport Building, Constructive Feedback, Follow Through, Interpersonal Communications, Assertiveness, People Management, Communication Strategies, Communication, Active Listening, Leadership, Self-Awareness, Trustworthiness, Accountability

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • M

    Madecraft

    De-Escalation Techniques for Customer Service Professionals

    Intermediate · Course

  • Unlock 3 months of Google AI Pro at no extra cost today.

    Get started
  • C

    Chris Croft Training

    Emotional Intelligence: Practical Communication Skills

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Relationship Management, Social Skills, Empathy, Self-Awareness, Interpersonal Communications, Conflict Management, Teamwork, Active Listening, Resilience, Leadership Development, Leadership and Management, Verbal Communication Skills, Collaboration, Mindfulness, Leadership, Communication, Self-Discipline, Decision Making

    Mixed · Course · 1 - 3 Months

    Category: New
    New
  • What brings you to Coursera today?

  • A

    Arizona State University

    Professional Skills: Managing Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Empathy, Composure, Emotional Intelligence, Communication Strategies, Communication, Verbal Communication Skills, Writing, Concision

    Beginner · Course · 1 - 3 Months

  • L

    LearnKartS

    Conflict Management Strategies

    Skills you'll gain: Conflict Management, De-escalation Techniques, Emotional Intelligence, Teamwork, Communication Strategies, Interpersonal Communications, Leadership, Empathy, Team Leadership, Communication, Leadership Development, Organizational Leadership, Constructive Feedback, Organizational Skills

    4.8 stars, 23 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (23) · Beginner · Course · 1 - 4 Weeks

  • C

    Chris Croft Training

    Confident & Assertive Workplace Communication

    Skills you'll gain: Empathy & Emotional Intelligence, Price Negotiation, Contract Negotiation, Emotional Intelligence, Relationship Management, Social Skills, Empathy, Self-Awareness, Resilience, Growth Mindedness, Sales, Verbal Communication Skills, Leadership, Teamwork, Active Listening, Self-Motivation, Contract Management, Leadership Development, Communication Strategies, Communication Systems

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
  • M

    Madecraft

    Navigating Difficult Conversations

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Active Listening, Diversity and Inclusion, Workplace inclusivity, Cultural Sensitivity, Empathy, Diversity Equity and Inclusion Initiatives, Trustworthiness, Collaboration, Communication, Assertiveness, Composure, Relationship Management, Leadership, Team Collaboration, Team Management

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
  • B

    Berklee

    Piano Techniques and Essentials

    Skills you'll gain: Music Theory, Music Performance, Instrumental Music, Music

    5 stars, 28 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 5 (28) · Beginner · Specialization · 1 - 3 Months

    Category: New
    New
  • A

    Alex Genadinik

    Conflict Resolution: Communicate Through Disagreement

    Skills you'll gain: Emotional Intelligence, Conflict Management, De-escalation Techniques, Empathy & Emotional Intelligence, Composure, Active Listening, Empathy, Mediation, Professionalism, Collaboration, Interpersonal Communications, Relationship Building, Communication Strategies

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
1234…834

Best De Escalation Techniques courses from LearnKartS

Top-rated De Escalation Techniques courses offered by LearnKartS on Coursera.

  1. 1
    Managing Difficult Conversations in the Workplace
    LearnKartSBeginner1 - 4 Weeks5.0(1)LearnKartS
  2. 2
    Conflict Management Strategies
    LearnKartSBeginner1 - 4 Weeks4.8(23)LearnKartS
  3. 3
    Stress Management Techniques
    LearnKartSBeginner1 - 4 Weeks4.7(35)LearnKartS

Best De Escalation Techniques certificate programs

Earn a certificate in De Escalation Techniques from top universities and companies.

  1. 1
    Gestión de Proyectos
    Tecnológico de MonterreyBeginner3 - 6 Months4.8(1,519)Specialization
  2. 2
    Confident & Assertive Workplace Communication
    Chris Croft TrainingBeginner3 - 6 Months5.0(3)Specialization
  3. 3
    Navigating Difficult Conversations
    MadecraftBeginner3 - 6 MonthsSpecialization

Best De Escalation Techniques courses for beginners

Top-rated beginner-friendly De Escalation Techniques courses with no prerequisites.

  1. 1
    Conflict resolution for Leaders
    Creo IncubatorBeginner1 - 4 WeeksNo prerequisites
  2. 2
    Professional Skills: Managing Conflict
    Arizona State UniversityBeginner1 - 3 Months5.0(2)No prerequisites
  3. 3
    Piano Techniques and Essentials
    BerkleeBeginner1 - 3 Months5.0(28)No prerequisites

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Free Courses
  • Blog
  • The Coursera Podcast
  • Tech Blog
  • Social Impact

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok