• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • De Escalation Techniques

More to explore:

Results for "de-escalation techniques"


  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Conflict Management Strategies

    Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Relationship Management, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Leadership Development, Team Leadership, Organizational Leadership, Active Listening, Communication, Organizational Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Conflict Resolution & Mediation: Managing Workplace Harmony

    Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Collaboration, Negotiation, Team Management, Empathy & Emotional Intelligence, De-escalation Techniques, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Constructive Feedback, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Construction Techniques and Practices

    Skills you'll gain: Construction, Construction Inspection, Construction Management, Equipment Design, Construction Engineering, Construction Estimating, Product Lifecycle Management, Cost Estimation, Building Codes, Engineering Practices, Commercial Construction, Machine Controls, Plant Operations and Management, Structural Engineering, Environmental Engineering, Facility Management and Maintenance, Automation Engineering, Engineering Plans And Specifications, Architecture and Construction, Civil Engineering

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Conflict Resolution Skills

    Skills you'll gain: Negotiation, Conflict Management, Mediation, De-escalation Techniques, Interpersonal Communications, Emotional Intelligence, Communication Strategies, Problem Solving, Cooperation, Leadership, Verbal Communication Skills, Strategic Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.2K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Mastering Concrete Techniques

    Skills you'll gain: Construction Engineering, Laboratory Testing, Construction, Construction Inspection, Production Process, Construction Management, Manufacturing Operations, Plant Operations and Management, Manufacturing Processes, Civil Engineering, Commercial Construction, Safety Assurance, Product Testing, Engineering Plans And Specifications, Materials science, Structural Engineering, Sustainable Engineering, Manufacturing Standards, Design Specifications, Analytical Testing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    22 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Identify, Document, and Escalate Supplier Risks

    Skills you'll gain: Supplier Management, Operational Risk, Supplier Performance Management, Supplier Relationship Management, Supply Management, Risk Management, Procurement, Business Risk Management, Risk Analysis, Strategic Sourcing, Report Writing, Failure Analysis, Issue Tracking, Quality Assessment, Product Quality (QA/QC), Talent Sourcing, Financial Analysis

    Beginner · Course · 1 - 4 Weeks

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Stress Management Techniques

    Skills you'll gain: Stress Management, Resilience, Personal Development, Professional Development, Workforce Development, Workforce Management, Mental Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Imperial College London

    Creative Thinking: Techniques and Tools for Success

    Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Cognitive flexibility, Problem Solving, Collaboration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Keying Techniques in After Effects

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Handling Difficult Conversations

    Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy

    4.9
    Rating, 4.9 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Sales Foundations 101: Core Techniques for Success

    Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Market Share, Sales Process, Solution Selling, Business

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Chris Croft Training

    Assertiveness - Difficult People & Games Players

    Skills you'll gain: Emotional Intelligence, Game Theory, Overcoming Obstacles, Non-Verbal Communication, Personal Development, Business Communication

    Mixed · Course · 1 - 3 Months

1234…684

In summary, here are 10 of our most popular de-escalation techniques courses

  • Conflict Management Strategies: LearnKartS
  • Conflict Resolution & Mediation: Managing Workplace Harmony: Coursera
  • Construction Techniques and Practices: L&T EduTech
  • Conflict Resolution Skills: University of California, Irvine
  • Mastering Concrete Techniques: L&T EduTech
  • Identify, Document, and Escalate Supplier Risks: Coursera
  • Stress Management Techniques: LearnKartS
  • Creative Thinking: Techniques and Tools for Success: Imperial College London
  • Master Keying Techniques in After Effects: EDUCBA
  • Handling Difficult Conversations: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok