Skills you'll gain: Generative AI, AI Personalization, Responsible AI, Marketing Effectiveness, Marketing Operations, Innovation, Strategic Marketing, MarTech, Marketing Strategies, Content Creation
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Business Correspondence, Customer Inquiries, Generative AI
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Large Language Modeling, Customer Insights, Digital Advertising, Keyword Research, Search Engine Marketing, AI Personalization, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Customer experience strategy (CX), Consumer Behaviour, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Performance Improvement, Health Care Administration, Process Mapping, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Complex Problem Solving, Data Analysis, Strategic Thinking, Decision Making, Leadership
Mixed · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interviewing Skills, Applicant Tracking Systems, Communication, Google Gemini, Professional Development, LinkedIn, Value Propositions, Business Writing, LLM Application, Adaptability, Google Sheets, AI Personalization, Generative AI, Resourcefulness, Timelines, Personal Attributes, Professional Networking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Database Management Systems, NoSQL, Database Design, Databases, Database Architecture and Administration, Database Management, Generative AI, Data Architecture, AI Personalization, Large Language Modeling, Data Storage Technologies, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Automation, Marketing Planning, Marketing Strategies, Marketing, Campaign Management, ChatGPT, AI Personalization, Databases, Automation, Customer Insights, Project Planning, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Modeling, Personally Identifiable Information, Threat Detection, Security Controls, Cybersecurity, Law, Regulation, and Compliance, Prompt Engineering, Public Affairs, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Email Automation, AI Personalization, Web Design, Application Design, Customer Service, Web Design and Development, Merchant Services, Setting Appointments, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours