Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Threat Detection, Event Monitoring, Threat Management, Security Information and Event Management (SIEM), Security Management, Continuous Monitoring, Document Management, NIST 800-53

Skills you'll gain: Journalism, Research, Oral Expression, Interviewing Skills, Vocabulary, Media and Communications, Grammar, Electronic Media, Digital Publishing, English Language, Storytelling, Editing, Proofreading, Ethical Standards And Conduct

Skills you'll gain: Incident Response, Computer Security Incident Management, Cybersecurity, Google Cloud Platform, Malware Protection, Threat Detection, Security Information and Event Management (SIEM)

Skills you'll gain: Serverless Computing, Application Deployment, Cloud Applications, Cloud API, Google Cloud Platform, Cloud Storage, Application Programming Interface (API), Cloud Services, File Management, Data Migration

Skills you'll gain: Qualitative Research, Scientific Methods, Statistical Analysis, Statistical Hypothesis Testing, Research, Research Design, Sampling (Statistics), Research Reports, Science and Research, Interviewing Skills, Data Analysis, Data Collection, Research Methodologies, Social Sciences, Surveys, Quantitative Research, Statistics, Regression Analysis, Statistical Inference, R Programming

Skills you'll gain: Telephone Skills, English Language, Verbal Communication Skills, Vocabulary, Business Correspondence, Business Communication, Grammar, Writing, Scheduling

Skills you'll gain: Dashboard, Exploratory Data Analysis, Data Wrangling, Statistical Analysis, Data Visualization, IBM Cognos Analytics, Data Manipulation, Data Collection, Data Analysis, Looker (Software), Web Scraping, Data Transformation, Box Plots, Pandas (Python Package), Scatter Plots, Histogram

Skills you'll gain: Marketing Analytics, Analytical Skills, Data Analysis, Data Collection, Marketing, Quantitative Research, Analytics, Market Research, Data-Driven Decision-Making, Market Share, Business Metrics, Consumer Behaviour, Brand Strategy

Skills you'll gain: Responsible AI, Google Gemini, Generative AI, Google Cloud Platform, AI Product Strategy, Cloud Solutions, Artificial Intelligence, Cloud Infrastructure, Business Intelligence Software, LLM Application, No-Code Development

Skills you'll gain: Keras (Neural Network Library), Image Analysis, Deep Learning, Artificial Neural Networks, Computer Vision, Tensorflow, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Python Programming, Google Cloud Platform, Development Environment

Skills you'll gain: Kubernetes, Scalability, Multi-Tenant Cloud Environments, Google Cloud Platform, Infrastructure Architecture, Cloud Management, Servers