• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Advocacy

Results for "customer advocacy"


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Transforming with Data Analytics and Organization

    Skills you'll gain: Digital Transformation, Business Transformation, Customer experience strategy (CX), Data Strategy, Applied Machine Learning, Business Modeling, Analytics, Organizational Change, Machine Learning Software, Technology Strategies, Business Analytics, Customer Insights, Innovation, Organizational Strategy, Machine Learning, Business Strategy, Workforce Development, Strategic Decision-Making, Forecasting, Competitive Analysis

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Retail Sales Psychology: The Essentials of Selling More

    Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Generative AI in Marketing

    Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    The Complete Scrum Master Certification & Agile Scrum Course

    Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    The Ultimate Hands-On Hadoop

    Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, NoSQL, MongoDB, SQL, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    U

    University of Michigan

    Affirmative Action in Higher Education Teach-Out

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Higher Education, Student Support and Services, Social Justice, Community Outreach, Case Law, Cultural Diversity, Socioeconomics, Case Studies, Advocacy, Social Studies

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Scrum: Apply, Analyze & Certify as Scrum Master

    Skills you'll gain: Agile Methodology, Agile Project Management, Sprint Planning, Sprint Retrospectives, Agile Product Development, Performance Metric, Project Controls, Team Performance Management, Backlogs, User Story, Continuous Improvement Process, Meeting Facilitation, Change Management, Cross-Functional Collaboration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Build a Project Tracking App with AppSheet

    Skills you'll gain: No-Code Development, Cloud Applications, Google Sheets, Google Workspace, Google Cloud Platform, Data Integration, Microsoft Excel

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Adobe

    Course 1: Introduction to Digital Experience and Ecommerce

    Skills you'll gain: E-Commerce, Business-To-Consumer, Order Management Systems, Digital Transformation, Digital Content, Customer experience improvement, Project Implementation, Online Advertising, Product Assortment, Solution Delivery, Program Implementation, Needs Assessment, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Business Analysis, Payment Systems, Scalability, Case Studies

    4.2
    Rating, 4.2 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Scrum Fundamentals and Industry Planning Techniques

    Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, Project Estimation, Meeting Facilitation, User Story, Dependency Analysis, Goal Setting, Capacity Management, Cross-Functional Team Leadership, Prioritization, Collaboration, Stakeholder Management, Team Building, Risk Mitigation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Dashboard Development with Shiny: GenAI for Retail Analysis

    Skills you'll gain: Shiny (R Package), Data Visualization, Interactive Data Visualization, Dashboard, Data Visualization Software, R Programming, Data Wrangling, User Interface (UI) Design, Ggplot2, Data Manipulation, Data Integration, Data Import/Export

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Six Sigma Green Belt: Apply, Analyze & Improve

    Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis

    Mixed · Course · 1 - 4 Weeks

1…171172173…205

In summary, here are 10 of our most popular customer advocacy courses

  • Transforming with Data Analytics and Organization: University of Maryland, College Park
  • Retail Sales Psychology: The Essentials of Selling More: Starweaver
  • Generative AI in Marketing: Board Infinity
  • The Complete Scrum Master Certification & Agile Scrum Course: Packt
  • The Ultimate Hands-On Hadoop: Packt
  • Affirmative Action in Higher Education Teach-Out: University of Michigan
  • Agile Scrum: Apply, Analyze & Certify as Scrum Master: EDUCBA
  • Build a Project Tracking App with AppSheet: Google Cloud
  • Course 1: Introduction to Digital Experience and Ecommerce: Adobe
  • Scrum Fundamentals and Industry Planning Techniques: Board Infinity

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok