Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Human Capital, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Human Resource Strategy, Employee Performance Management, Performance Appraisal, Talent Recruitment, Labor Relations, Compensation and Benefits, Succession Planning, Workforce Management, Employee Training, Diversity and Inclusion, Occupational Safety And Health, Employee Engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Payroll, HR Tech, Compensation Strategy, Human Resources Software, Compensation and Benefits, Benefits Administration, Human Resources Information System (HRIS), Payroll Systems, Compensation Analysis, Compensation Management, Payroll Processing, Human Resources, Operational Efficiency, Responsible AI, AI Enablement, Data Ethics, Workforce Management, AI Personalization, Benefits Enrollment Processes, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Software-Defined Networking, Wide Area Networks, Virtual Networking, Network Troubleshooting, Open Shortest Path First (OSPF), Network Routing, Network Architecture, Network Monitoring, Network Planning And Design, Computer Networking, Virtual Private Networks (VPN), Border Gateway Protocol, Network Performance Management, Network Security, Network Administration, Firewall, Network Infrastructure, Amazon Web Services, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Package and Software Management, Linux Administration, Shell Script, Ubuntu, User Accounts, Linux, Unix Shell, Linux Servers, Linux Commands, Unix, Red Hat Enterprise Linux, Bash (Scripting Language), Kubernetes, Command-Line Interface, Network Troubleshooting, Containerization, Ansible, File Systems, Application Deployment, Authentications
Intermediate · Specialization · 1 - 3 Months

École normale supérieure
Skills you'll gain: Sustainable Development, Economic Development, Environmental Science, Energy and Utilities, Governance, Environment, Sustainability Reporting, Climate Change Mitigation, Climate Change Adaptation, Environmental Policy, Finance, Advocacy, Economics, Lobbying, Public Policies
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Leadership, Organizational Leadership, Business Leadership, Leadership and Management, Governance, Strategic Leadership, Leadership Development, Succession Planning, Business Management, Business Administration, Strategic Thinking, Business, Business Strategy, New Business Development, Stakeholder Engagement, Decision Making
Advanced · Course · 1 - 3 Months

Skills you'll gain: MySQL, Google Cloud Platform, Data Mining, Database Administration, Microsoft SQL Servers, Cloud API, PostgreSQL, Metadata Management
Beginner · Project · Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Dashboard, Excel Macros, Microsoft 365, Data Presentation, Pivot Tables And Charts, Spreadsheet Software, Productivity, Productivity Software, Data Analysis, Workflow Management, Generative AI Agents, Automation, Artificial Intelligence, Customer Data Management, Business Consulting, Generative AI, Data Management, Leadership Development
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Social Justice, Environmental Issue, Sustainable Development, Environmental Policy, Health Equity, Environmental Laws, Legal Proceedings, Environmental Regulations, Community and Social Work, Cultural Responsiveness, Community Development, Advocacy, Climate Change Adaptation, Policy Analysis, Research, Collaboration, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Linux Administration, Linux Servers, IT Automation, Linux, Systems Administration, Infrastructure as Code (IaC), System Configuration, YAML, Application Deployment, Containerization, Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours