Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Persuasive Communication, Non-Verbal Communication, Target Audience, Influencing, Executive Presence, Program Management, Constructive Feedback, Stakeholder Communications, Project Management, Communication, Leadership, Public Speaking, Communication Strategies, Stakeholder Analysis, Team Building, Presentations, Strategic Communication, Emotional Intelligence, Virtual Teams

Skills you'll gain: Responsible AI, Loan Origination, Consumer Lending, Commercial Lending, Loan Documentation, Workflow Management, Generative AI, Regulatory Compliance, AI Enablement, Customer Communications Management, Credit Risk, Financial Services, Business Process Automation

Skills you'll gain: Model View Controller, Spring Framework, Java, Security Assertion Markup Language (SAML), Web Applications, Software Design Patterns, Transaction Processing, Data Validation, Verification And Validation

Skills you'll gain: Product Management, Product Lifecycle Management, Technical Product Management, Product Marketing, Product Strategy, Product Improvement, Profit and Loss (P&L) Management, Financial Analysis, Stakeholder Management, Product Development, People Management, Leadership Studies, Leadership and Management, Stakeholder Engagement, Cost Benefit Analysis, Go To Market Strategy, Performance Metric, Sales Strategy, Market Research, Advertising

Skills you'll gain: Creative Thinking, Information Management, Content Management, Knowledge Transfer, Digital Publishing, Curiosity, Creative Problem-Solving, Information Architecture, File Management, Systems Thinking, Critical Thinking, Productivity Software, Responsible AI, Organizational Skills, Productivity, Writing and Editing, Collaboration, Development Environment

Skills you'll gain: Test Script Development, Performance Testing, Test Tools, Test Data, Scripting, Distributed Computing, Software Installation, System Monitoring, Servers

Skills you'll gain: Cash Flow Forecasting, Responsible AI, Cash Management, Financial Forecasting, Accounts Payable and Receivable, Risk Management, Generative AI, No-Code Development, Business Process Automation, Forecasting, Regulatory Compliance, Business Ethics, Financial Services, ChatGPT, Automation, Prompt Engineering, Dashboard

Skills you'll gain: Sales Territory Management, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Enablement, Sales Training, Real Time Data, Personalized Service, AI Enablement, Market Analysis, Ethical Standards And Conduct, Performance Analysis

Skills you'll gain: Figma (Design Software), UI Components, User Interface (UI) Design, Color Theory, Typography, Design Elements And Principles, User Experience Design, Web Design and Development, Web Content Accessibility Guidelines

Skills you'll gain: Scatter Plots, Jupyter, Programming Principles, Histogram

Skills you'll gain: Agentic Workflows, AI Workflows, Productivity, AI Orchestration, AI Personalization, AI Enablement, AI Product Strategy, Responsible AI, Business Technologies, Innovation, Operational Efficiency