Skills you'll gain: Customer Relationship Management (CRM) Software, Client Services, Relationship Building, Customer Insights

Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Mediation, Collaboration, Leadership, Negotiation, Emotional Intelligence, Analysis, Communication, Active Listening, Leadership Development, Problem Solving, Empathy, Non-Verbal Communication, Self-Awareness

Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Research Design, Data Analysis, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making

Skills you'll gain: Profit and Loss (P&L) Management, Operating Cost, Cost Estimation, Inventory Accounting, Decision Making

Skills you'll gain: Goal Setting, Smart Goals, Professional Development, Personal Development, Planning, Self-Motivation, Decision Making, Time Management, Productivity, Prioritization, Empowerment, Psychology, Enthusiasm, Coaching, Scientific Methods, Adaptability

Skills you'll gain: Leadership, Organizational Leadership, Professional Development, Business Leadership, Workplace inclusivity, Leadership and Management, Diversity and Inclusion, Personal Development, Industrial and Organizational Psychology, Decision Making, Self-Awareness, Cultural Diversity

Skills you'll gain: Google Gemini, Authorization (Computing), Gemini, Authentications, Generative AI Agents, Data Security, Application Deployment, Enterprise Architecture, AI Workflows, Data Access, Large Language Modeling, Agentic systems, LLM Application, Google Cloud Platform, Case Studies, Cloud Security, Enterprise Security, Solution Architecture, Business Logic, Data Integration

Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Conflict Management, Persuasive Communication, Planning, Influencing, Decision Making, Business Ethics

Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, Risk Management Framework, IT Service Management, Problem Management, IT Management, Business Risk Management, NIST 800-53, Test Planning, Employee Training, Continuous Improvement Process, Stakeholder Communications, Simulations, Root Cause Analysis

Skills you'll gain: Social Media Management, Information Privacy, Computer Security Awareness Training, Cybersecurity, Information Technology, Malware Protection, Online Advertising, Social Media, Digital Marketing, Personally Identifiable Information, Security Awareness, Digital Content, E-Commerce, Web Content, Professional Networking

Skills you'll gain: Meeting Facilitation, Conflict Management, Team Management, Performance Management, Teamwork, Communication, Constructive Feedback, Data-Driven Decision-Making, Decision Making, Leadership, Influencing, Innovation, Goal Setting, Coaching

Skills you'll gain: Constructive Feedback, Ethical Standards And Conduct, Healthcare Ethics, Decision Making, Patient-centered Care, Patient Communication, Patient Education And Counseling, Discussion Facilitation, Clinical Leadership, Train The Trainer, Empowerment, Instructional Design, Instructional Strategies, Empathy