Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Board Infinity
Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Stakeholder Communications, Release Management, Stakeholder Engagement, User Story, Stakeholder Management, Agile Methodology, Innovation, CI/CD, Product Lifecycle Management, Product Development, Prioritization, Scope Management, Maintainability
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prototyping, Ideation, Engineering Design Process, Sustainable Design, Social Impact, Human Centered Design, Product Design, Design Thinking, Case Studies, Diversity Awareness, Innovation, Community Development, Design Specifications, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Apple software proficiency, Apple iOS, Enterprise Application Management, Apple Hardware proficiency, Application Deployment, Mobile Security, Network Support, Endpoint Security, Cloud Management, Mac OS, Identity and Access Management, System Configuration, Data Security
Intermediate · Course · 3 - 6 Months
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Technical Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Data Validation, Business Continuity, Security Controls, Risk Mitigation, Project Management, Risk Management, System Testing, Technical Management, System Implementation, Data Integrity, Software Development Methodologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Zero Trust Network Access, Microsoft Azure, Cloud Security, Endpoint Detection and Response, Security Controls, Multi-Factor Authentication, Cloud Computing, Identity and Access Management, Enterprise Security, Data Governance, Encryption
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, JSON, Authentications, Web Components
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unix Commands, Unix Shell, Unix, Shell Script, Bash (Scripting Language), Linux Commands, Command-Line Interface, Linux, Scripting, Scripting Languages, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Unreal Engine, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Data Import/Export
Mixed · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: Mechanical Design, Computer-Aided Design, 3D Modeling, Assembly Drawing, Engineering Drawings, Mechanical Engineering, Product Engineering, Technical Drawing, Engineering Design Process, Product Development, Manufacturing and Production
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Continuous Integration
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Project Management Software, Workflow Management, Project Management, Microsoft Teams, Google Workspace, Productivity Software, Project Planning, Automation
Beginner · Guided Project · Less Than 2 Hours