• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Preview
    Preview
    I

    INSEAD

    Blockchain Applications in Fintech

    Skills you'll gain: Blockchain, FinTech, Digital Assets, Financial Services, Payment Systems, Financial Regulation, International Finance, Emerging Technologies, Asset Management, Artificial Intelligence, Regulation and Legal Compliance, Insurance

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Aplicar Atividades PhET para Educação STEM

    Skills you'll gain: Simulations, Mathematics Education, Science and Research, User Feedback, Technical Support

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    3ds Max Interior Design: Model & Create Spaces

    Skills you'll gain: 3D Modeling, 3D Assets, Autodesk, Visualization (Computer Graphics), Editing

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Lex Getting Started

    Skills you'll gain: Amazon Web Services, Large Language Modeling, LLM Application, Technical Design, Systems Architecture

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Adobe InDesign: Collaborative Design & Workflow Mastery

    Skills you'll gain: Collaboration, Collaborative Software, Adobe InDesign, Design Reviews, Version Control, Style Guides, User Feedback, Peer Review, Editing, Layout Design, Document Management, File Management, Branding

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Getting Started with BSP and Embedded C

    Skills you'll gain: Embedded Software, Embedded Systems, Computer Hardware, Hardware Architecture, Internet Of Things, Peripheral Devices, C (Programming Language), Software Architecture, Simulations, Debugging, Systems Integration

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals-Português Brasileiro

    Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    When to Regulate? The Digital Divide and Net Neutrality

    Skills you'll gain: Network Performance Management, Policy Development, Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Business Economics, Socioeconomics, digital literacy, Telecommunications, Regulation and Legal Compliance, Technical Writing

    Build toward a degree

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering Usability Testing: Techniques and Best Practices

    Skills you'll gain: Usability Testing, Software Testing, Software Quality (SQA/SQC), Test Planning, Human Centered Design, Technical Communication, User Experience Design, User Research, UI/UX Research, User Interface (UI), Web Content Accessibility Guidelines, Stakeholder Engagement

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Blockchain Architecture - Intermediate Concepts

    Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Business Risk Management, Governance Risk Management and Compliance, Legal Risk, Blockchain, Cyber Risk, Information Technology Architecture, Governance, Application Security, Project Documentation, Technical Documentation, Regulatory Compliance, Solution Architecture, Regulatory Requirements, Financial Regulations, Network Security, Cryptographic Protocols, Data Governance

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Mastering HCM: Oracle Fusion & Dayforce Essentials

    Skills you'll gain: Dayforce (HCM Software), HR Tech, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Compliance Management, Compliance Reporting, Payroll, Data Architecture, Data Flow Diagrams (DFDs), Workforce Planning, Oracle Cloud Applications, Workforce Management, Benefits Administration, Enterprise Resource Planning, Workflow Management, Data Integration, Business Strategy, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Offensive Hacking Unfolded - Become a Pro Pentester

    Skills you'll gain: Exploitation techniques, Metasploit, Vulnerability Assessments, Vulnerability Scanning, Brute-force attacks, Virtual Environment, Cybersecurity, Technical Writing, Web Servers, Linux

    4
    Rating, 4 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support engineer
technical support and services
technical support specialist
technical support (it) case studies and capstone
technical support analyst
technical support basics
technical support google
1…246247248…334

In summary, here are 10 of our most popular technical support courses

  • Blockchain Applications in Fintech: INSEAD
  • Aplicar Atividades PhET para Educação STEM: University of Colorado Boulder
  • 3ds Max Interior Design: Model & Create Spaces: EDUCBA
  • Amazon Lex Getting Started: Amazon Web Services
  • Adobe InDesign: Collaborative Design & Workflow Mastery: Coursera
  • Getting Started with BSP and Embedded C: Coursera
  • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
  • When to Regulate? The Digital Divide and Net Neutrality: University of Colorado Boulder
  • Mastering Usability Testing: Techniques and Best Practices: Board Infinity
  • Blockchain Architecture - Intermediate Concepts : LearnQuest

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok