Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Applied Machine Learning, Deep Learning, Supervised Learning, IBM Cloud, Predictive Modeling, Classification And Regression Tree (CART), Unsupervised Learning, Reinforcement Learning, Software Development Life Cycle

Skills you'll gain: Agentic systems, Business Process Automation, Automation, Robotic Process Automation, Workflow Management, Artificial Intelligence, Data Ethics, Decision Making, Accountability, Data Security

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

Skills you'll gain: Google Workspace, Google Cloud Platform, Cloud Applications, Application Deployment, Generative AI Agents, Security Controls, Large Language Modeling, Cloud Storage, Data Access, Artificial Intelligence, Data Synthesis, Data Integration, Enterprise Architecture, User Interface (UI)

Skills you'll gain: Workers Compensation, Environment Health And Safety, Occupational Safety And Health, Safety Training, Accident Prevention, Safety Culture, Risk Management, Hazard Communication (HazCom), Environmental Management Systems, Labor Law, Compliance Management, Auditing

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Mainframe Computing, z/OS, Virtualization, Virtualization and Virtual Machines, IBM Cloud, Infrastructure Architecture, Computer Architecture, Enterprise Security, Computer Systems, Computer Hardware, Cryptography, System Configuration

Skills you'll gain: Debugging, Development Environment, Javascript, Program Development, Computer Graphics, Computer Programming, User Interface (UI), Interactive Design, Human Computer Interaction, Data Management, Animations

Skills you'll gain: Software Development Life Cycle, Object Oriented Programming (OOP), Java Programming, Java, Program Development, Software Development, Development Environment, Integrated Development Environments, Software Engineering, Programming Principles

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Target Audience, Keyword Research, Consumer Behaviour, Google Analytics, Digital Marketing, User Research, Content Strategy, Web Content, Data Analysis, Business Reporting

Skills you'll gain: Computer-Aided Design, SolidWorks (CAD), Drafting and Engineering Design, Data Import/Export, Assembly Drawing, Mechanical Drawings, Technical Drawing, 3D Modeling

Skills you'll gain: Game Design, Video Game Development, Storytelling, Design, Design Elements And Principles, Creativity, Peer Review