Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: User Story, Agile Software Development, Agile Project Management, Backlogs, Scaled Agile Framework, Agile Methodology, Sprint Retrospectives, Sprint Planning, Change Management, Team Building, Kanban Principles, Project Management, Estimation, Prioritization

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Data Visualization Software, Storytelling, Data Integrity, Data Analysis, Drive Engagement, Microsoft Excel, Design Elements And Principles, Statistical Analysis, Decision Making

Skills you'll gain: AI Personalization, Marketing Analytics, A/B Testing, Marketing Strategies, Product Marketing, Marketing, Advertising Campaigns, Performance Measurement, Generative AI, Target Audience, Google Ads, Predictive Analytics, ChatGPT, Analytics, Artificial Intelligence, Automation

Skills you'll gain: Data Ethics, Behavioral Economics, Analytics, Network Analysis, Game Design, Social Sciences, Sociology, Artificial Intelligence, Systems Thinking, Research, Usability, Data Collection, Machine Learning, Psychology

Skills you'll gain: Infrastructure as Code (IaC), Application Deployment, Google Cloud Platform, Kubernetes, Cloud Management, Continuous Deployment, Google App Engine, Cloud Storage, Terraform, Cloud-Native Computing, Cloud Security, Microservices, Containerization, Continuous Integration, DevOps, Scalability, Load Balancing, Virtual Machines, Configuration Management, Analytics

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Generative AI Agents, Healthcare Ethics, Data Ethics, Medical Records, Medical History Documentation, Health Information Management and Medical Records, Electronic Medical Record, Health Informatics, Health Technology, Medical Privacy, Business Process Automation, Healthcare Industry Knowledge, System Implementation, Innovation

Skills you'll gain: Emerging Technologies, Technology Strategies, Business Technologies, Cybersecurity, Digital Transformation, Internet Of Things, Cloud Computing, Digital Marketing, Business Strategy, Blockchain, Artificial Intelligence, Real Time Data, E-Commerce

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Trend Analysis, Customer Insights

Skills you'll gain: Business Transformation, Cloud Security, Digital Transformation, Innovation, Google Cloud Platform, Technology Strategies, Cloud Computing, Data Strategy, Proposal Development, Data-Driven Decision-Making, Business Solutions, Data Security, Cybersecurity

Skills you'll gain: Data Management, Data Pipelines, Continuous Monitoring