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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Big Data and Hadoop Foundations and Setup

    Skills you'll gain: Big Data, Apache Hadoop, Data Infrastructure, Data Processing, Analytics, Data Science, Distributed Computing, Linux, Software Installation, Scalability, System Configuration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Kanban for Software Project Management

    Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Meet - 日本語版

    Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Calendar Management, Taking Meeting Minutes, Events and Conferences, Live Streaming, Data Sharing, Scheduling

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Miro para gestión de proyectos con Kanban

    Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Miro AI, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    B

    Birla Institute of Technology & Science, Pilani

    Linux Commands & Shell Scripting

    Skills you'll gain: Linux Commands, Shell Script, Unix Commands, Operating System Administration, Systems Administration, File I/O, Data Management, Process Management, Software Development, Computer Security

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Aplicar Atividades PhET para Educação STEM

    Skills you'll gain: Simulations, Mathematics Education, Science and Research, User Feedback, Technical Support

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Social Engineering Expert

    Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Security Awareness, Persuasive Communication, Social Sciences, Cybersecurity, Rapport Building

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Introduction to Social Computing

    Skills you'll gain: Responsible AI, Social Network Analysis, Driving engagement, Behavioral Economics, Network Analysis, Game Design, Social Sciences, Sociology, Artificial Intelligence, Systems Thinking, Research, Human Computer Interaction, Data Collection, Psychology

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Practical Methodology and Ethics in AI

    Skills you'll gain: Responsible AI, Data Ethics, Deep Learning, Model Deployment, Debugging, Artificial Intelligence, Machine Learning, Ethical Standards And Conduct, Model Evaluation, Applied Machine Learning, Social Impact, Unstructured Data, Data-Driven Decision-Making, Information Privacy, Case Studies

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Linux Administration and Shell Scripting

    Skills you'll gain: Shell Script, Package and Software Management, Linux Administration, Linux Commands, Unix Shell, Systems Administration, Hardening, Unix Commands, Patch Management, Scripting, System Monitoring, User Accounts, Dynamic Host Configuration Protocol (DHCP), System Configuration, OS Process Management, Firewall, Process Management

    Advanced · Course · 1 - 4 Weeks

  • Status: Free
    Free
    J

    Johns Hopkins University

    Data to Advance Population Health: Global Perspectives

    Skills you'll gain: Health Policy, Data Presentation, Health Disparities, Health Equity, Health Informatics, Data Literacy, Epidemiology, Data Quality, Public Health, Data-Driven Decision-Making, Policy Analysis, Data Analysis, Data Visualization Software

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    إنشاء user stories بأستخدام Trello

    Skills you'll gain: Issue Tracking, Timelines, Design, Graphic Design, File Management, Collaborative Software, Data Management

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular technical support courses

  • Big Data and Hadoop Foundations and Setup: Johns Hopkins University
  • Kanban for Software Project Management: Packt
  • Google Meet - 日本語版: Google Cloud
  • Miro para gestión de proyectos con Kanban : Coursera
  • Linux Commands & Shell Scripting: Birla Institute of Technology & Science, Pilani
  • Aplicar Atividades PhET para Educação STEM: University of Colorado Boulder
  • Social Engineering Expert: Packt
  • Introduction to Social Computing: Johns Hopkins University
  • Practical Methodology and Ethics in AI: Johns Hopkins University
  • Advanced Linux Administration and Shell Scripting: Packt

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