Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Innovation, Conflict Management, Leadership, Business Leadership, Team Leadership, Business Transformation, Organizational Leadership, Complex Problem Solving, Critical Thinking, Adaptability, Creative Thinking, Digital Transformation, Agile Product Development, New Business Development, Emerging Technologies

Skills you'll gain: Non-Verbal Communication, Storytelling, Conflict Management, Interpersonal Communications, Driving engagement, De-escalation Techniques, Rapport Building, Diversity Awareness, Workplace inclusivity, Cultural Responsiveness, Empathy & Emotional Intelligence, Ethical Standards And Conduct, Psychology, Vulnerability

Skills you'll gain: Sprint Planning, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Backlogs, Agile Product Development, Performance Metric, Project Management, User Story, Business Reporting, Cross-Functional Collaboration, Prioritization, Dependency Analysis, Conflict Management, Estimation

Skills you'll gain: Recognizing Others, Conflict Management, Emotional Intelligence, Empathy & Emotional Intelligence, Employee Engagement, Stress Management, Self-Awareness, Resilience, Relationship Building, Employee Assistance Programs, Mindfulness, Policy Development

Skills you'll gain: Persuasive Communication, Influencing, Storytelling, Communication, Rapport Building, Leadership, Stakeholder Communications, Verbal Communication Skills, Meeting Facilitation, Overcoming Objections, Presentations, Conflict Management, Non-Verbal Communication

Skills you'll gain: Parent Communication, Child Development, Relationship Building, Emotional Intelligence, Positivity, Assertiveness, Rapport Building, Personal Development, Empathy, Conflict Management, Mentorship, Family Support, Active Listening, Communication Strategies, Behavior Management

Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Management Training And Development, Disciplinary Procedures, Compliance Management, Conflict Management, Diversity Training, Behavior Management, Diversity and Inclusion, De-escalation Techniques, Compliance Training, Empathy, Constructive Feedback, People Management, Employee Training, Investigation, Human Resource Policies, Accountability, Law, Regulation, and Compliance, Labor Law

Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Communication, Productivity

Skills you'll gain: Conflict Management, Leadership, Emotional Intelligence, Communication, Team Management, Self-Awareness, Stress Management, Performance Management, Behavioral Management, Psychology

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving