
Skills you'll gain: Prompt Engineering, ChatGPT, Patient Communication, Generative AI, LLM Application, Health Technology, Artificial Intelligence, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Lund University
Skills you'll gain: Organizational Strategy, Artificial Intelligence, Responsible AI, Strategic Thinking, Business Transformation, Business Risk Management, Business Intelligence, Business Ethics, Automation, Thought Leadership, Interviewing Skills, Human Machine Interfaces
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI, Prompt Engineering, LLM Application
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Modeling, Systems Analysis, Generative AI, Stakeholder Communications, Process Flow Diagrams, Business Workflow Analysis, Systems Architecture, Solution Architecture, Business Process Automation, LLM Application, Stakeholder Analysis, Technical Consulting, Software Architecture, Systems Thinking, Project Documentation
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Risking, AI Product Strategy, Artificial Intelligence, Governance, Intellectual Property, Data Security, Leadership and Management, Data Quality
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Cloud Infrastructure, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Generative AI Agents, Strategic Decision-Making, Data-Driven Decision-Making, Competitive Intelligence, Business Leadership, Organizational Strategy, Innovation, Business Planning, Business Strategy, Operational Efficiency, Technology Strategies, Business Process Automation, Program Implementation, Project Implementation, Technology Solutions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Natural Language Processing, Text Mining, Applied Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, Education Software and Technology, Prompt Engineering, Instructional Design, Artificial Intelligence, Design Strategies, Content Creation, Creative Design, Emerging Technologies, Professional Development
Beginner · Course · 1 - 4 Weeks