Skills you'll gain: Proposal Development, Change Management, Influencing, Leadership, Stakeholder Analysis, Stakeholder Management, Business Priorities, Business Leadership, Organizational Change, Strategic Decision-Making, Persuasive Communication, Presentations, Constructive Feedback, Strategic Communication

Skills you'll gain: Storytelling, Peer Review, Writing and Editing, Writing, Editing, Proofreading, Storyboarding, Content Creation, Constructive Feedback, Persistence, Professionalism, Creativity

Skills you'll gain: Analytics, Data Visualization, Business Analytics, Data Analysis, Microsoft PowerPoint, Data Presentation, Presentations, Excel Formulas, Data-Driven Decision-Making, Dashboard, Business Intelligence, Microsoft Excel, Customer Analysis, Data Visualization Software, Big Data, Data Storytelling, Target Audience, Business Consulting, Spreadsheet Software, Data Cleansing

Skills you'll gain: Influencing, Leadership Development, Active Listening, Verbal Communication Skills, Communication Strategies, Motivational Skills, Leadership, Strategic Leadership, Initiative and Leadership, Leadership and Management, Team Leadership, Communication, Organizational Leadership, Persuasive Communication, Business Leadership, Personal Development, Self-Awareness, Stakeholder Communications, Business Communication, Cross-Functional Team Leadership

Skills you'll gain: Crisis Intervention, Emergency Response, First Aid, Emergency Services, De-escalation Techniques, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Psychology, Cultural Sensitivity, Working With Children, Child Development, Interpersonal Communications, Patient Communication

Skills you'll gain: Rapport Building, Emotional Intelligence, Personal Attributes, Verbal Communication Skills, Relationship Building, Non-Verbal Communication, Self-Awareness, Communication, Interpersonal Communications, Personal Development, Public Speaking, Executive Presence, Adaptability, Growth Mindedness

Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Microsoft Power Platform, Workflow Management, Team Building, Generative AI Agents, Document Management, Generative AI, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Microsoft Excel, Business Correspondence, Presentations, Prioritization, Business Writing, Productivity, Microsoft PowerPoint, Business Communication

Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations

Skills you'll gain: Data Quality, Exploratory Data Analysis, Employee Onboarding, Data Management, Statistical Reporting, Team Motivation, Technical Communication, Data Analysis, Data Presentation, Project Management, Interviewing Skills, Data Science, Data-Driven Decision-Making, Data Strategy, Organizational Leadership, Team Management, Workflow Management, Analytical Skills, Leadership, Communication

Skills you'll gain: Project Schedules, Project Planning, Budget Management, Communication Planning, Milestones (Project Management), Timelines, Project Performance, Team Leadership, Project Estimation, Performance Metric, Performance Analysis, Gap Analysis, Estimation

Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

Skills you'll gain: Creative Thinking, Business Communication, Professional Development, Social Media Content, Financial Planning, Technical Writing, Target Audience, Responsible AI, Stress Management