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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    EDUCBA

    Master Sales Techniques: Build, Persuade, and Succeed

    Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    Logistic Regression with SAS: Build & Evaluate Models

    Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    生成 AI エージェント: 組織の変革

    Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Tool Calling, Google Cloud Platform, Organizational Strategy, Customer Engagement, Innovation

    Beginner · Course · 1 - 3 Months

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    Board Infinity

    Advanced vSphere 8.x Features & Virtualization Management

    Skills you'll gain: vSphere DRS & HA, Virtual Machines, Storage vMotion, vCenter Server Management, Performance Tuning, Virtualization, Capacity Management, System Monitoring, Data Migration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
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    Coursera

    Dashboard Customization with Jenkins: Track Health Metrics

    Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Continuous Deployment, Devops Tools, Software Configuration Management, User Accounts, Application Programming Interface (API), Authorization (Computing)

    Intermediate · Guided Project · Less Than 2 Hours

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    Google Cloud

    生成式 AI 智能体:助力组织转型

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Enablement, Customer experience improvement, AI Product Strategy, Google Cloud Platform, Agentic systems, Organizational Strategy, Innovation

    Beginner · Course · 1 - 3 Months

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    Northeastern University

    Applied Natural Language Processing in Engineering Part 1

    Skills you'll gain: Natural Language Processing, Model Evaluation, Embeddings, Text Mining, Artificial Intelligence, Recurrent Neural Networks (RNNs), Artificial Neural Networks, Deep Learning, Machine Learning, Unsupervised Learning, Dimensionality Reduction

    Mixed · Course · 1 - 3 Months

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    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Interactive Web Content Using AJAX and JSON in JavaScript

    Skills you'll gain: Application Programming Interface (API), Web Development, Development Environment, Restful API, Web Applications, Data Integration, Hypertext Markup Language (HTML), Data Structures, User Interface (UI)

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Use Data Canvas to Visualize and Design Queries

    Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

    Beginner · Project · Less Than 2 Hours

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    Coursera

    Canvas de propuesta de valor con Miro

    Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Productivity Software, Process Development, Customer Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Maryland, College Park

    Create Program Changes with Power Skills & Digital Enablers

    Skills you'll gain: Leadership Studies, Program Management, Stakeholder Management, Organizational Leadership, Digital Transformation, Organizational Change, AI Enablement, Change Management, Workforce Development, Collaboration

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Master Sales Techniques: Build, Persuade, and Succeed: EDUCBA
  • Logistic Regression with SAS: Build & Evaluate Models: EDUCBA
  • 生成 AI エージェント: 組織の変革: Google Cloud
  • Advanced vSphere 8.x Features & Virtualization Management: Board Infinity
  • Dashboard Customization with Jenkins: Track Health Metrics: Coursera
  • 生成式 AI 智能体:助力组织转型: Google Cloud
  • Applied Natural Language Processing in Engineering Part 1: Northeastern University
  • Building Virtual Relationships and Buyer Engagement: LearnQuest
  • Interactive Web Content Using AJAX and JSON in JavaScript: Packt
  • Use Data Canvas to Visualize and Design Queries: Google Cloud

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