Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Tool Calling, Google Cloud Platform, Organizational Strategy, Customer Engagement, Innovation
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: vSphere DRS & HA, Virtual Machines, Storage vMotion, vCenter Server Management, Performance Tuning, Virtualization, Capacity Management, System Monitoring, Data Migration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Continuous Deployment, Devops Tools, Software Configuration Management, User Accounts, Application Programming Interface (API), Authorization (Computing)
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Enablement, Customer experience improvement, AI Product Strategy, Google Cloud Platform, Agentic systems, Organizational Strategy, Innovation
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Natural Language Processing, Model Evaluation, Embeddings, Text Mining, Artificial Intelligence, Recurrent Neural Networks (RNNs), Artificial Neural Networks, Deep Learning, Machine Learning, Unsupervised Learning, Dimensionality Reduction
Mixed · Course · 1 - 3 Months

Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Web Development, Development Environment, Restful API, Web Applications, Data Integration, Hypertext Markup Language (HTML), Data Structures, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Productivity Software, Process Development, Customer Analysis
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Leadership Studies, Program Management, Stakeholder Management, Organizational Leadership, Digital Transformation, Organizational Change, AI Enablement, Change Management, Workforce Development, Collaboration
Beginner · Course · 1 - 3 Months