Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Model Evaluation, ChatGPT, Keras (Neural Network Library), Applied Machine Learning, Tensorflow, Data Preprocessing, Image Analysis, Machine Learning Methods, Data Import/Export, Machine Learning, Python Programming, Performance Tuning, Artificial Neural Networks
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Management, Product Design, Team Leadership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Intelligence, Business Process, Business Planning, Stakeholder Analysis, Business Process Management, Requirements Elicitation, Analysis, Information Technology, Agile Methodology, Planning, Governance, Information Management, Adaptability
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Hugging Face, Model Deployment, Open Source Technology, Responsible AI, Web Applications, Large Language Modeling, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Manipulation, Data Transformation, Pivot Tables And Charts, Data Wrangling, Data Cleansing, Data Integration, R Programming, Data Preprocessing
Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, AI Orchestration, Database Development, SQL, LLM Application, Query Languages, OpenAI API, Microsoft Azure, Tool Calling, OpenAI, Natural Language Processing
Beginner · Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Emotional Intelligence, Backlogs, Scaled Agile Framework, Negotiation, Sprint Retrospectives, Agile Software Development, Program Management, Brainstorming, Prioritization, User Story, Creative Thinking, Innovation, Project Portfolio Management, Leadership, Organizational Leadership, Problem Solving, Project Controls
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Software Development Tools
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Campaigns, Social Media Marketing, Marketing Budgets, Social Media Content, Social Media, Marketing Materials, Content Creation, Graphic and Visual Design Software, Marketing, Data Visualization
Beginner · Guided Project · Less Than 2 Hours

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Bioinformatics, Biotechnology, Data Management, Biostatistics, Data Analysis, Data Mining, Applied Machine Learning, Unsupervised Learning, Correlation Analysis, Chemical and Biomedical Engineering, Dimensionality Reduction, Computational Thinking, Markov Model, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, 3D Assets, Graphical Tools, Computer Graphics, Animation and Game Design, File Management, Content Management, User Interface (UI)
Beginner · Course · 3 - 6 Months

Skills you'll gain: SQL, Database Design, Database Management, Data Analysis, Database Architecture and Administration, Data Cleansing, Data Transformation, Data Manipulation, Query Languages, Analytics, GitHub, Data Integration, AI Enablement, Git (Version Control System), Performance Tuning
Beginner · Course · 1 - 3 Months