Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Erasmus University Rotterdam
Skills you'll gain: Collaboration, Dealing With Ambiguity, Empathy, Discussion Facilitation, Cognitive flexibility, Environment, Corporate Sustainability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Google Cloud Platform, Generative AI
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Management Reporting, User Accounts, Data Visualization, Data Presentation, Customer Support, Authorization (Computing), Scheduling, Administration, Auditing
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: React Redux, JavaScript Frameworks, Web Development Tools, Frontend Performance, Web Applications, Context Management, Data Store, Middleware, Programming Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Market Share, Financial Statement Analysis, Case Studies, Estimation, Business Valuation, Financial Analysis, Competitive Analysis, Financial Modeling, Market Analysis, Growth Strategies, International Finance, Financial Forecasting, Benchmarking, Spreadsheet Software
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, LLM Application, Generative AI, Prompt Engineering, Model Evaluation, Data Preprocessing, Application Development, Model Deployment, Open Source Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Web Development Tools, Javascript, Scripting Languages, Scripting, Browser Compatibility, Debugging, Development Environment, Maintainability
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Statistical Hypothesis Testing, Statistical Inference, Sampling (Statistics), Statistical Reporting, Statistical Methods, Probability & Statistics, Statistical Analysis, Experimentation, Data Analysis, Data Presentation, Estimation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Apple iOS, Swift Programming, User Interface and User Experience (UI/UX) Design, User Interface (UI), Apple Xcode, Data Modeling, UI Components, Mobile Development, Authentications, Debugging, Data Storage Technologies, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Market Liquidity, Financial Regulation, Financial Controls, Bank Regulations, Governance, Crisis Management, Risk Management Framework, Balance Sheet, Financial Market, Banking, Risk Management, Economics, World History
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening
Mixed · Course · 1 - 4 Weeks