Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Agentic Workflows, Agentic systems, Business Process Automation, Automation, Robotic Process Automation, Generative AI Agents, Responsible AI, Artificial Intelligence, Data Ethics, AI Security, Accountability, Data Security
Beginner · Course · 1 - 4 Weeks

Stanford Online
Skills you'll gain: HVAC, Sustainable Technologies, Climate Change Mitigation, Building Design, Sustainable Engineering, Sustainable Development, Environmental Social And Corporate Governance (ESG)
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Agentic systems, Generative AI Agents, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Risk Management, Business Process Automation, Generative AI, Business Strategy, Automation, Data Strategy, Process Improvement, Large Language Modeling, Process Improvement and Optimization, Data Ethics, Process Optimization, Operational Efficiency, Customer Service, User Experience, Marketing
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Supplier Relationship Management, Supplier Management, Procurement, Ethical Standards And Conduct, Purchasing, Social Impact, Contract Management, Supply Chain, Corporate Sustainability, Accountability
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Product Strategy, Product Management, Prototyping, Product Development, New Product Development, Stakeholder Engagement, Stakeholder Management, Design and Product, Design Thinking, Team Management, Product Design, Continuous Delivery, Organizational Structure, Cross-Functional Team Leadership, Human Centered Design, Team Building, Design Strategies, Design, Customer Service, Design Specifications
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Supervision, Team Performance Management, Emotional Intelligence, Trustworthiness, Employee Coaching, Team Leadership, Professionalism, Personal Development, Leadership, Constructive Feedback, Coaching, Influencing, Accountability, Team Management, Rapport Building, People Development, Leadership Development, Leadership and Management, Teamwork, Communication
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Social Media Analytics, Network Analysis, Data Analysis, Analytical Skills, Statistical Analysis, Social Sciences, Research, Data Collection, AI Personalization, Sociology, Data Transformation, Persuasive Communication, Application Programming Interface (API), Extract, Transform, Load, Media and Communications, Scripting, Psychology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Keras (Neural Network Library), Tensorflow, Artificial Neural Networks, Deep Learning, Model Training, Data Preprocessing, Model Optimization, Model Evaluation, Predictive Modeling, Data Processing, Development Environment, Predictive Analytics, Project Performance, Design, Software Installation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, Database Application, C# (Programming Language), Application Development, Integration Testing, Data Store, Development Environment, Microsoft Development Tools, Application Design, Development Testing, Object-Relational Mapping, Microsoft Visual Studio, User Interface (UI), Software Design, UI Components, User Interface (UI) Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Computer Security Incident Management, Incident Response, Incident Management, Vulnerability Management, Risk Management Framework, Security Management, Threat Management, Risk Management, Disaster Recovery, Vulnerability Assessments, Cyber Attacks, Information Assurance, Digital Forensics, Cyber Security Policies, Cyber Risk, Security Controls
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Persona Development, Social Media, Social Media Marketing, Driving engagement, Social Media Campaigns, Customer Engagement, Social Media Strategy, Customer Insights, Social Media Management, Social Media Analytics, Target Audience, Customer Analysis
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Roadmaps, Agile Methodology, Collaborative Software, Product Management, Wireframing, Agile Product Development, A/B Testing, Microsoft Teams, Agile Software Development, Agile Project Management, Product Planning, Project Management Software, Sprint Planning, Productivity Software, Project Management, ChatGPT, Kanban Principles, User Feedback
Beginner · Course · 1 - 3 Months