Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Exploitation techniques, Threat Detection, Threat Management, Brute-force attacks, Network Security, Information Systems Security, Security Awareness, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Platforms, Cloud Computing, Cloud Storage, Cloud Security, Network Security, Identity and Access Management, Virtual Networking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Amazon Web Services, Model Deployment, Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Machine Learning Algorithms, Data Preprocessing, Convolutional Neural Networks, Computer Vision, Deep Learning, Machine Learning
Advanced · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Research Design, Laboratory Research, Data Analysis, Data Collection, Laboratory Equipment, Neurology, Research Methodologies, Statistical Analysis, Scientific Methods, Psychology, Medical Imaging, Medical Equipment and Technology, Data Visualization Software
Intermediate · Course · 1 - 3 Months

Skills you'll gain: SQL, Query Languages, Database Design, Performance Tuning, Database Management, Database Development, Databases, PostgreSQL, Data Access
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Canva (Software), Graphic Design, Logo Design, Graphic and Visual Design Software, Design, Graphic and Visual Design, Creative Design, Multimedia
Beginner · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Supply Chain Management, Supply Chain, Inventory Management System, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Supplier Management, Logistics, Business Metrics, Cost Reduction, Performance Measurement, Business Technologies, Forecasting, Demand Planning, Risk Mitigation
Beginner · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Blockchain, Technology Strategies, Cloud-Based Integration, Business Transformation, Technology Roadmaps, Emerging Technologies, FinTech, Value Propositions, Business Risk Management, Business Strategies, Enterprise Architecture, Distributed Computing, Payment Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Instagram, Social Media Content, Social Media, Content Creation, Advertising, Graphic Design, Design, Social Media Marketing, Social Media Campaigns, Video Production, Social Justice
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Canva (Software), Social Media, Infographics, Social Media Marketing, Content Creation, Graphics Software, Graphic and Visual Design, Graphic Design, Design Elements And Principles, Creative Design, Design
Beginner · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: GitHub, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, Git (Version Control System), HTML and CSS, Web Design and Development, Web Development, Front-End Web Development, Web Content Accessibility Guidelines, Cloud Hosting, Debugging, Semantic Web, Web Analytics and SEO, Responsive Web Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours