
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Access, Google Cloud Platform, Applied Machine Learning, Dashboard, SQL, Data Import/Export, Big Data, Data Cleansing, Machine Learning, Data Transformation, Data Visualization Software, Data Management, Cloud Infrastructure, Exploratory Data Analysis, Database Architecture and Administration, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Predictive Modeling, Query Languages, Data Architecture
Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Dashboard, HubSpot CRM, Management Reporting, Marketing, Performance Reporting, Business Strategy, Leadership and Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Responsible AI, Lead Generation, Data Ethics, Google Gemini, Sales Process, Sales Management, Generative AI, Artificial Intelligence, OpenAI, ChatGPT, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Development, Customer Engagement, Responsible AI, Lead Generation, Sales Enablement, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, MLOps (Machine Learning Operations), CI/CD, Tensorflow, Apache Airflow, Data Pipelines, Kubernetes, Metadata Management, PyTorch (Machine Learning Library), Containerization
Advanced · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Financial Statement Analysis, Inventory Accounting, Financial Statements, Inventory Management System, Accounts Receivable, Balance Sheet, Financial Accounting, Accounts Payable and Receivable, Generally Accepted Accounting Principles (GAAP), General Accounting, Business Economics, Fixed Asset, Accounting, Property Accounting, Depreciation
Beginner · Course · 1 - 3 Months
National Taiwan University
Skills you'll gain: Aesthetics, Public History, Art History, Liberal Arts, Ancient History, Creativity, Storytelling, Writing, Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Return On Investment, HubSpot CRM, Marketing Effectiveness, Marketing Analytics, User Accounts, Marketing, Business Strategy, Business
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Prompt Engineering, Google Workspace, Grammar, Gmail
Beginner · Course · 1 - 4 Weeks