
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Business Strategy, Strategic Thinking, Competitive Analysis, Organizational Strategy, Business Planning, Strategic Decision-Making, Corporate Strategy, Market Analysis, Analysis, Value Propositions
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Computational Thinking, Event-Driven Programming, Graph Theory, Algorithms, Combinatorics, Programming Principles, Application Development, Object Oriented Programming (OOP), Data Structures, Data Analysis, Probability, Computer Programming, Bioinformatics, Program Development, Big Data, Python Programming, Interactive Design, User Interface (UI), Theoretical Computer Science, Computer Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, LangChain, Large Language Modeling, Data Quality, No-Code Development, MLOps (Machine Learning Operations), Application Deployment, Responsible AI, Natural Language Processing, Application Development, Application Programming Interface (API), Scalability
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Tool Calling, Anthropic Claude, ChatGPT, Automation, Leadership, Responsible AI, Marketing Automation, Business Solutions, Solution Design, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, Technology Strategies, IT Automation
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Theory, Musical Composition, Music, File Management, Instrumental Music, Music Performance, Self-Awareness, Verbal Communication Skills, Performing Arts, Automation, Editing, Technical Support, Creativity, Coordination
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Decision Support Systems, Strategic Decision-Making, Operational Efficiency, Predictive Modeling, Process Optimization, Predictive Analytics, Data-Driven Decision-Making, Data Pipelines, Business Intelligence, Performance Analysis, Data Ethics, Scenario Testing, Forecasting, Governance, Artificial Intelligence and Machine Learning (AI/ML), Data Visualization, Scikit Learn (Machine Learning Library), Python Programming, Regression Testing
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Blockchain, Regulation and Legal Compliance, Digital Assets, Business Leadership, Innovation, Business Transformation, Payment Systems, FinTech, Emerging Technologies, Digital Transformation, Investments, Cryptography, Market Dynamics, Software Development, Distributed Computing, Cryptographic Protocols, Business Analysis, Encryption, Scalability
Intermediate · Course · 1 - 3 Months
LearnQuest
Skills you'll gain: Containerization, Package and Software Management, Unified Modeling Language, Matplotlib, Software Testing, Docker (Software), Unit Testing, Development Testing, CI/CD, Test Automation, Data Manipulation, Pandas (Python Package), Data Visualization, Scripting, Data Modeling, DevOps, Programming Principles, Python Programming, Data Structures, Computer Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Computer Security Incident Management, Network Security, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Multi-Factor Authentication, Human Factors (Security)
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Cucumber (Software), Gherkin (Scripting Language), Software Testing, Testability, Test Case, Behavior-Driven Development, Code Coverage, Acceptance Testing, Unit Testing, Functional Testing, Test Automation, JUnit, Requirements Analysis, Java Programming
Intermediate · Course · 1 - 4 Weeks