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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    AI Business School

    AI agents and creator tools for HR professionals

    Skills you'll gain: Agentic Workflows, HR Tech, AI Workflows, AI Enablement, Innovation, Feasibility Studies, Risk Analysis

    5
    Rating, 5 out of 5 stars
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    6 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Solidity Advanced: Secure Smart Contracts & DApp Development

    Skills you'll gain: Blockchain, Secure Coding, Application Security, Software Design Patterns, Web Applications, Application Development, Debugging, Transaction Processing, Scalability

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Python Course for Data Analysis - Become Data Analyst

    Skills you'll gain: Scatter Plots, Jupyter, Programming Principles, Histogram

    Intermediate · Course · 1 - 3 Months

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    Packt

    Ruby Fundamentals and Basic Programming Concepts

    Skills you'll gain: Ruby (Programming Language), Object Oriented Programming (OOP), Debugging, Development Environment, Integrated Development Environments, Computer Programming, Programming Principles, Apple Xcode, Software Installation, Microsoft Windows, Command-Line Interface

    4.5
    Rating, 4.5 out of 5 stars
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    10 reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Portfolio Power: Compelling UX Case Studies in Sketch

    Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, User Centered Design, UI/UX Research, Storytelling, Usability Testing, Prototyping, Mockups, Wireframing, Technical Communication

    Intermediate · Course · 1 - 4 Weeks

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    Scrimba

    Algorithm Interview Practice for Junior Developers

    Skills you'll gain: Algorithms, Data Structures, Javascript, Computational Thinking, Program Development, Computer Programming

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Technical Program Manager's Handbook: Mastering PM Skills

    Skills you'll gain: Technical Management, Program Management, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Project Management, Technical Product Management, Risk Management, Initiative and Leadership, Technical Consulting, Professional Development, Generative AI, Drive Engagement, Communication Planning, Emotional Intelligence, Technical Communication, Project Planning, AI Enablement, Software Architecture, Technical Analysis

    Intermediate · Course · 3 - 6 Months

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    Packt

    Prompt Engineering in Python, with GPT, and the OpenAI API

    Skills you'll gain: Multimodal Prompts, OpenAI API, ChatGPT, JSON, Large Language Modeling, Python Programming, Text Mining, Data Validation, Unstructured Data

    Intermediate · Course · 1 - 3 Months

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    Illinois Tech

    Transformational Leadership in a Tech-Driven Marketplace

    Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Business Transformation, Strategic Leadership, Strategic Planning, Business Communication, Change Management, Organizational Leadership, Organizational Strategy, Business Planning, Competitive Analysis, Business Writing, Leadership, Business Analysis, Program Implementation, Business Strategy, Presentations, Financial Analysis, Project Planning

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

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    Packt

    Keras Deep Learning & Generative Adversarial Networks (GAN)

    Skills you'll gain: Generative Adversarial Networks (GANs), Exploratory Data Analysis, Model Deployment, Keras (Neural Network Library), NumPy, Transfer Learning, PyTorch (Machine Learning Library), Predictive Modeling, Matplotlib, Data Analysis, Artificial Intelligence, Data Preprocessing, Development Environment, Pandas (Python Package), Deep Learning, Classification And Regression Tree (CART), Artificial Neural Networks, Image Analysis, Machine Learning, Data Science

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Procore Mastery: Construction Project Management

    Skills you'll gain: Workflow Management, Construction Management, Project Scoping, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Allocation, Collaboration, Case Studies, Scheduling, Team Management, Automation, Budget Management, Budgeting

    Intermediate · Course · 1 - 4 Weeks

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    Real Madrid Graduate School Universidad Europea

    The Evolution of Sports Media

    Skills you'll gain: Journalism, Media and Communications, Media Strategy, Media Production, Revenue Management, Media Relations, Digital Media Strategy, Advertising, Content Creation, Social Media Marketing, Social Media, Storytelling, Brand Management, Video Production, Public Relations, Intellectual Property, Social Media Campaigns, Digital Marketing, Crisis Management, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • AI agents and creator tools for HR professionals: AI Business School
  • Solidity Advanced: Secure Smart Contracts & DApp Development: Packt
  • Python Course for Data Analysis - Become Data Analyst: Packt
  • Ruby Fundamentals and Basic Programming Concepts: Packt
  • Portfolio Power: Compelling UX Case Studies in Sketch: Coursera
  • Algorithm Interview Practice for Junior Developers: Scrimba
  • Technical Program Manager's Handbook: Mastering PM Skills: Packt
  • Prompt Engineering in Python, with GPT, and the OpenAI API: Packt
  • Transformational Leadership in a Tech-Driven Marketplace: Illinois Tech
  • Keras Deep Learning & Generative Adversarial Networks (GAN): Packt

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