Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Prompt Engineering, Responsible AI, Lead Generation, Data Ethics, Google Gemini, Sales Process, Generative AI, AI Enablement, Sales Enablement, OpenAI, ChatGPT, Automation, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Revenue Management, Cross Selling, Market Analysis, Competitive Analysis, Upselling, Market Dynamics, Financial Management, Price Negotiation, Forecasting, Property Management Systems, Customer Analysis, Business Strategies, Marketing Channel, Business Intelligence Software, Time Series Analysis and Forecasting, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, PyTorch (Machine Learning Library), Recurrent Neural Networks (RNNs), Tensorflow, Artificial Intelligence, Applied Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Text Mining, Machine Learning, Natural Language Processing, Deep Learning, Predictive Modeling, Classification Algorithms, Supervised Learning, Time Series Analysis and Forecasting, Network Architecture, Data Science, Model Evaluation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Containerization, Docker (Software), Kubernetes, Cloud-Native Computing, Prometheus (Software), CI/CD, DevOps, Grafana, Microservices, Scalability, Application Programming Interface (API), Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Production Process, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Product Testing, Civil Engineering, Manufacturing Standards, Materials science, Analytical Testing, Technical Standard
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, MITRE ATT&CK Framework, Penetration Testing, Incident Response, Cyber Threat Hunting, Cybersecurity, Cyber Threat Intelligence, DevSecOps, Digital Forensics, Cloud Security, Patch Management, Cyber Security Assessment, Exploitation techniques, Network Security, Computer Security Incident Management, Business Continuity, Cryptography, Responsible AI, DevOps, Disaster Recovery
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: API Design, Back-End Web Development, Secure Coding, Data Security, Application Programming Interface (API), Restful API, IT Infrastructure, Infrastructure Security, Application Security, Data Integrity, Servers, Cloud Security, Server Administration, Web Servers, Encryption, Authentications
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Model Evaluation, Unsupervised Learning, Applied Machine Learning, Dimensionality Reduction, Reinforcement Learning, Regression Analysis, Machine Learning, Data Mining, Machine Learning Algorithms, Random Forest Algorithm, Decision Tree Learning, Supervised Learning, Logistic Regression, Classification Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Interface (UI) Design, Adobe XD, Wireframing, Figma (Design Software), UI Components, Web Design and Development, Responsive Web Design, Usability Testing, AI Workflows, Design, Design Software, Prototyping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Data Pipelines, Data Transformation, Data Integration, Data Processing, Extract, Transform, Load, Power BI, Data Lakes, PySpark, Apache Spark, Data Quality, Data Governance, Analytics
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Package and Software Management, Virtual Environment, Development Environment, Software Installation, Configuration Management, Python Programming, Command-Line Interface
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing
Beginner · Course · 1 - 4 Weeks