Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Responsible AI, Large Language Modeling, IT Security Architecture, Threat Modeling, Vulnerability Assessments, Threat Detection, Cybersecurity, Information Systems Security, Cyber Security Strategy, Security Strategy, Security Management, Cyber Attacks, Cloud Security, Security Awareness, Enterprise Security, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management Framework, Risk Analysis, Risk Management, Cybersecurity, Network Security, Incident Response, Cloud Security, Authentications, Business Continuity Planning, Application Security, IT Management, Security Management, Threat Modeling, Computer Security Incident Management, Threat Management, OSI Models, Business Risk Management, Disaster Recovery, Cryptography, Vulnerability Assessments
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Distributed Computing, Scalability, Performance Tuning, C++ (Programming Language), System Programming, Computer Architecture, Hardware Architecture, Application Development, Algorithms, C (Programming Language), Open Source Technology, Program Development, Development Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Model Evaluation, Data Preprocessing, Keras (Neural Network Library), Transfer Learning, Deep Learning, Tensorflow, A/B Testing, Data Ethics, Convolutional Neural Networks, Machine Learning Software, Data Cleansing, Machine Learning, Recurrent Neural Networks (RNNs), MLOps (Machine Learning Operations), Artificial Intelligence, Dimensionality Reduction
Advanced · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Management Training And Development, Leadership and Management, Teamwork, Collaboration, Strategic Leadership, Leadership, Collaborative Software, Delegation Skills, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Serverless Computing, Amazon Web Services, Cloud Computing Architecture, Solution Architecture, Containerization, Data Migration, Cloud Deployment, Data Pipelines, Cloud Solutions, Data Processing
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Containerization, CI/CD, Amazon Web Services, Devops Tools, Software Development Tools, Docker (Software), Kubernetes, Application Deployment, Continuous Integration, Continuous Deployment, Application Performance Management, Frontend Integration, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Innovation
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Predictive Modeling, Predictive Analytics, Simulations, Exploratory Data Analysis, Experimentation, Research Design, Business Analytics, Operations Research, Project Design, Customer Analysis, A/B Testing, Data Mining, Business Analysis, Analytical Skills, Ideation, Advanced Analytics, Applied Machine Learning, Process Mapping, Problem Solving, Critical Thinking
Beginner · Specialization · 3 - 6 Months