• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    SonarQube Mastery: Continuous Code Inspection & Security

    Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Security Fundamentals

    Skills you'll gain: AI Security, Responsible AI, Large Language Modeling, IT Security Architecture, Threat Modeling, Vulnerability Assessments, Threat Detection, Cybersecurity, Information Systems Security, Cyber Security Strategy, Security Strategy, Security Management, Cyber Attacks, Cloud Security, Security Awareness, Enterprise Security, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Natural Language Processing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Comportamento e Marketing Digital

    Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Systems Security Certified Practitioner

    Skills you'll gain: Risk Management Framework, Risk Analysis, Risk Management, Cybersecurity, Network Security, Incident Response, Cloud Security, Authentications, Business Continuity Planning, Application Security, IT Management, Security Management, Threat Modeling, Computer Security Incident Management, Threat Management, OSI Models, Business Risk Management, Disaster Recovery, Cryptography, Vulnerability Assessments

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    OpenCL Programming

    Skills you'll gain: Distributed Computing, Scalability, Performance Tuning, C++ (Programming Language), System Programming, Computer Architecture, Hardware Architecture, Application Development, Algorithms, C (Programming Language), Open Source Technology, Program Development, Development Environment

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Machine Learning, Big Data, and Deep Learning

    Skills you'll gain: Apache Spark, PySpark, Model Evaluation, Data Preprocessing, Keras (Neural Network Library), Transfer Learning, Deep Learning, Tensorflow, A/B Testing, Data Ethics, Convolutional Neural Networks, Machine Learning Software, Data Cleansing, Machine Learning, Recurrent Neural Networks (RNNs), MLOps (Machine Learning Operations), Artificial Intelligence, Dimensionality Reduction

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Remote Team Management

    Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Management Training And Development, Leadership and Management, Teamwork, Collaboration, Strategic Leadership, Leadership, Collaborative Software, Delegation Skills, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Interests of the average Facebook User

    Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Compute and Data Transfer

    Skills you'll gain: Serverless Computing, Amazon Web Services, Cloud Computing Architecture, Solution Architecture, Containerization, Data Migration, Cloud Deployment, Data Pipelines, Cloud Solutions, Data Processing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Containers and Developer Tools

    Skills you'll gain: Containerization, CI/CD, Amazon Web Services, Devops Tools, Software Development Tools, Docker (Software), Kubernetes, Application Deployment, Continuous Integration, Continuous Deployment, Application Performance Management, Frontend Integration, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Macquarie University

    전략적 경영으로 경쟁우위 선점하기

    Skills you'll gain: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Innovation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Analytics Project Ideation

    Skills you'll gain: Predictive Modeling, Predictive Analytics, Simulations, Exploratory Data Analysis, Experimentation, Research Design, Business Analytics, Operations Research, Project Design, Customer Analysis, A/B Testing, Data Mining, Business Analysis, Analytical Skills, Ideation, Advanced Analytics, Applied Machine Learning, Process Mapping, Problem Solving, Critical Thinking

    Beginner · Specialization · 3 - 6 Months

Searches related to customer experience

customer experience strategy (cx)
customer experience management
customer experience improvement
customer experience strategy
customer experience design
customer experience cx
customer experience ai
customer experience courses
1…436437438…560

In summary, here are 10 of our most popular customer experience courses

  • SonarQube Mastery: Continuous Code Inspection & Security: Coursera
  • Generative AI for Security Fundamentals: Edureka
  • Comportamento e Marketing Digital: Fundação Instituto de Administração
  • Systems Security Certified Practitioner: Packt
  • OpenCL Programming: Coursera
  • Advanced Machine Learning, Big Data, and Deep Learning: Packt
  • Remote Team Management: SkillUp
  • Interests of the average Facebook User: Coursera
  • AWS: Compute and Data Transfer: Whizlabs
  • AWS: Containers and Developer Tools: Whizlabs

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok