Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Web Design and Development, Web Design, Hypertext Markup Language (HTML), Web Development, Debugging, Web Applications, No-Code Development, Front-End Web Development, Development Environment, Web Development Tools
Beginner · Course · 1 - 3 Months

Skills you'll gain: Debugging, Integrated Development Environments, Data Validation, Web Applications, Scripting, Development Environment, Object Oriented Programming (OOP), Django (Web Framework), Software Testing, Web Development, Customer Data Management, Data Structures, Program Development, Scripting Languages, Business Logic, Financial Data, User Interface (UI), Python Programming, Software Development Methodologies, Programming Principles
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Layout Design, Visual Design, Graphic Design, Creative Design, Workflow Management, Collaboration, Scalability, Computer Graphic Techniques, Creative Thinking, Creative Problem-Solving
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction, Construction Inspection, Construction Engineering, Construction Management, Plant Operations and Management, Commercial Construction, Safety Assurance, Engineering Plans And Specifications, Structural Engineering, Civil Engineering, Manufacturing Operations, Production Process, Design Specifications, Laboratory Testing, Analytical Testing, Test Equipment
Advanced · Course · 1 - 3 Months

Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, NoSQL, MongoDB, SQL, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Event-Driven Programming, Javascript, Object Oriented Programming (OOP), Web Development, Web Design and Development, Scripting, UI Components, Data Validation, Programming Principles, Development Environment
Beginner · Course · 3 - 6 Months

Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, User Centered Design, UI/UX Research, User Research, Prototyping, Test Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Workflows, Application Development, Code Review, Debugging
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Estimation, Risk Analysis, Statistical Methods, Statistical Software, Return On Investment, Statistical Analysis, Sample Size Determination, R (Software), Data Analysis, Business Risk Management, Probability & Statistics, Statistical Inference, Project Estimation, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Constructive Feedback, 3D Assets, Cooperation, Autodesk Maya, Contract Negotiation, Entrepreneurship, Animations, Animation and Game Design, Growth Strategies, Invoicing, Collaboration, 3D Modeling, Professional Development, Professionalism, Goal Setting, Stress Management, Rapport Building, Planning, Customer Acquisition Management, LinkedIn
Beginner · Specialization · 3 - 6 Months

SkillsBooster Academy
Skills you'll gain: Presentations, Data Presentation, Sales Presentation, Visual Design, Multimedia, Interactive Data Visualization, Data Visualization, Design Reviews, Workflow Management, Graphic and Visual Design Software, Marketing Design, Visualization (Computer Graphics), Statistical Visualization, Brand Awareness, Executive Presence, Brand Marketing, Branding, Visual Impairment Education, Brand Loyalty, Brand Management
Beginner · Course · 1 - 3 Months