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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • P

    Packt

    OWASP Top 10

    Skills you'll gain: Security Testing

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Managing Data Lakes & Pipelines with Google Cloud Dataplex

    Skills you'll gain: Data Lakes, Data Processing, Google Cloud Platform, Data Warehousing, Data Integration, Data Management, Data Pipelines, Data Governance, Analytics, Data Quality, Data Security, Identity and Access Management, Automation

    3
    Rating, 3 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Unity Game Development Foundations & 2D Projects

    Skills you'll gain: Unity Engine, Game Design, Animation and Game Design, Video Game Development, Animations, Scripting, Software Architecture, Augmented and Virtual Reality (AR/VR), Interactive Design, Development Environment, Object Oriented Design, C# (Programming Language), Object Oriented Programming (OOP), UI Components, 3D Assets, Virtual Environment, User Interface (UI), Artificial Intelligence, Software Development Tools, Debugging

    4.5
    Rating, 4.5 out of 5 stars
    ·
    13 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Smart Data Cleaning with Generative AI

    Skills you'll gain: Data Quality, Responsible AI, Data Cleansing, Generative AI, Data Preprocessing, Data Validation, Automation, Data Transformation, Tensorflow, OpenAI, Artificial Intelligence, Alteryx

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Chatbots for Beginners: A Complete Guide to Build Chatbots

    Skills you'll gain: Deep Learning, Tensorflow, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, Keras (Neural Network Library), Artificial Intelligence, Recurrent Neural Networks (RNNs), Machine Learning Methods, Natural Language Processing, Python Programming, Serverless Computing, Machine Learning, Data Processing

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Change Management for Google Workspace

    Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Communication Planning, Organizational Effectiveness, Process Development, Needs Assessment, Stakeholder Engagement, Stakeholder Communications

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Apple Certified Support Professional macOS 11

    Skills you'll gain: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, System Configuration, Technical Support, General Networking, Data Storage, Data Management, Network Administration, Computer Networking, Encryption

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Process Map Data using C++ Adjacency List Shortest Path

    Skills you'll gain: Graph Theory, C++ (Programming Language), Network Routing, Data Structures, Object Oriented Programming (OOP), File I/O, Computational Thinking, Algorithms

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Dashboard Development with Shiny: GenAI for Retail Analysis

    Skills you'll gain: Shiny (R Package), Data Visualization, Interactive Data Visualization, Dashboard, Data Visualization Software, R Programming, Data Wrangling, User Interface (UI) Design, Ggplot2, Data Manipulation, Data Integration, Data Import/Export

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Securing Hosts, Network, and Edge in AWS

    Skills you'll gain: Amazon Web Services, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure Security, Cloud Security, Network Security, Application Security, Firewall, Amazon Elastic Compute Cloud, Endpoint Security, Data Security, Vulnerability Management, Threat Detection, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    A Beginners Guide to Linux

    Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Shell, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Career Management

    Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Stakeholder Management, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Lifelong Learning, Collaboration, Self-Awareness

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…441442443…560

In summary, here are 10 of our most popular customer experience courses

  • OWASP Top 10: Packt
  • Managing Data Lakes & Pipelines with Google Cloud Dataplex: Board Infinity
  • Unity Game Development Foundations & 2D Projects: EDUCBA
  • Smart Data Cleaning with Generative AI: Coursera
  • Chatbots for Beginners: A Complete Guide to Build Chatbots: Packt
  • Change Management for Google Workspace: Google Cloud
  • Apple Certified Support Professional macOS 11: Packt
  • Process Map Data using C++ Adjacency List Shortest Path: Coursera
  • Dashboard Development with Shiny: GenAI for Retail Analysis: Coursera
  • Securing Hosts, Network, and Edge in AWS: Packt

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