Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Board Infinity
Skills you'll gain: Data Lakes, Data Processing, Google Cloud Platform, Data Warehousing, Data Integration, Data Management, Data Pipelines, Data Governance, Analytics, Data Quality, Data Security, Identity and Access Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Game Design, Animation and Game Design, Video Game Development, Animations, Scripting, Software Architecture, Augmented and Virtual Reality (AR/VR), Interactive Design, Development Environment, Object Oriented Design, C# (Programming Language), Object Oriented Programming (OOP), UI Components, 3D Assets, Virtual Environment, User Interface (UI), Artificial Intelligence, Software Development Tools, Debugging
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Quality, Responsible AI, Data Cleansing, Generative AI, Data Preprocessing, Data Validation, Automation, Data Transformation, Tensorflow, OpenAI, Artificial Intelligence, Alteryx
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Deep Learning, Tensorflow, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, Keras (Neural Network Library), Artificial Intelligence, Recurrent Neural Networks (RNNs), Machine Learning Methods, Natural Language Processing, Python Programming, Serverless Computing, Machine Learning, Data Processing
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Communication Planning, Organizational Effectiveness, Process Development, Needs Assessment, Stakeholder Engagement, Stakeholder Communications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, System Configuration, Technical Support, General Networking, Data Storage, Data Management, Network Administration, Computer Networking, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Graph Theory, C++ (Programming Language), Network Routing, Data Structures, Object Oriented Programming (OOP), File I/O, Computational Thinking, Algorithms
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Shiny (R Package), Data Visualization, Interactive Data Visualization, Dashboard, Data Visualization Software, R Programming, Data Wrangling, User Interface (UI) Design, Ggplot2, Data Manipulation, Data Integration, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon Web Services, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure Security, Cloud Security, Network Security, Application Security, Firewall, Amazon Elastic Compute Cloud, Endpoint Security, Data Security, Vulnerability Management, Threat Detection, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Shell, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Stakeholder Management, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Lifelong Learning, Collaboration, Self-Awareness
Beginner · Course · 1 - 3 Months