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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Logo Animation Principles for Beginners

    Skills you'll gain: Logo Design, Animations, Adobe After Effects, Motion Graphics, Graphic Design, Design Elements And Principles, Scripting

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Mapping the Mission: User Personas & Journey Design in Figma

    Skills you'll gain: Design Research, UI/UX Strategy

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Hardware, Networking, and Databases

    Skills you'll gain: Computer Hardware, SQL, Database Design, Hardware Troubleshooting, Databases, Computer Networking, Relational Databases, Network Protocols, Information Technology, Network Routers, Wireless Networks, System Configuration, Peripheral Devices

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Website Modernization with Generative AI on Google Cloud

    Skills you'll gain: Generative AI, Web Content, Web Analytics and SEO, Information Architecture, Google Cloud Platform, Prompt Engineering, Content Management, User Interface and User Experience (UI/UX) Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Connecting to Devices and Networks

    Skills you'll gain: Firewall, Ubuntu, Network Monitoring, TCP/IP, Data Storage, Network Protocols, Network Troubleshooting, Unix, General Networking, Linux, Command-Line Interface, Data Storage Technologies, System Configuration, Network Security, File Management, Shell Script, Computer Hardware, Disaster Recovery

    4.2
    Rating, 4.2 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Marketing no mundo digital

    Skills you'll gain: Marketing, MarTech, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Material Design 3 for Beginners : Customizing Components

    Skills you'll gain: Figma (Design Software), User Experience Design, User Centered Design, Design, Web Design, Layout Design, Style Guides, Typography

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    LLM Engineering with RAG: Optimizing AI Solutions

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Vector Databases, Model Deployment, OpenAI API, Hugging Face, Scalability, Embeddings, Generative AI, Data Integration, Data Science, Machine Learning

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Kafka Streams API for Developers Using Java/Spring Boot 3.X

    Skills you'll gain: Apache Kafka, Spring Boot, Real Time Data, Java, Unit Testing, Restful API, JSON, Integration Testing, Data Transformation, Scalability, Debugging

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Responsible AI with AWS Security and Governance

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, AI Security, Amazon Web Services, Data Ethics, Generative AI, AWS SageMaker, Cloud Security, MLOps (Machine Learning Operations), Data Security, Data Governance, Artificial Intelligence, Encryption, Public Cloud, General Data Protection Regulation (GDPR)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Politecnico di Milano

    Designing Learning Innovation: an introduction

    Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free
    Free
    L

    Lund University

    Dispelling myths about sustainable consumption

    Skills you'll gain: Interactive Learning, Environmental Issue, Case Studies, Sustainable Development, Cultural Responsiveness, Sustainability Standards, Consumer Behaviour, Social Studies, Systems Thinking, Business Strategy, Environmental Policy, Economics

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Logo Animation Principles for Beginners: Skillshare
  • Mapping the Mission: User Personas & Journey Design in Figma: Coursera
  • Hardware, Networking, and Databases: Packt
  • Website Modernization with Generative AI on Google Cloud: Google Cloud
  • Connecting to Devices and Networks: Codio
  • Marketing no mundo digital: University of Illinois Urbana-Champaign
  • Material Design 3 for Beginners : Customizing Components: Coursera
  • LLM Engineering with RAG: Optimizing AI Solutions: Coursera
  • Kafka Streams API for Developers Using Java/Spring Boot 3.X: Packt
  • Responsible AI with AWS Security and Governance: LearnKartS

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