Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skillshare
Skills you'll gain: Logo Design, Animations, Adobe After Effects, Motion Graphics, Graphic Design, Design Elements And Principles, Scripting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Design Research, UI/UX Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, SQL, Database Design, Hardware Troubleshooting, Databases, Computer Networking, Relational Databases, Network Protocols, Information Technology, Network Routers, Wireless Networks, System Configuration, Peripheral Devices
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Web Content, Web Analytics and SEO, Information Architecture, Google Cloud Platform, Prompt Engineering, Content Management, User Interface and User Experience (UI/UX) Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Firewall, Ubuntu, Network Monitoring, TCP/IP, Data Storage, Network Protocols, Network Troubleshooting, Unix, General Networking, Linux, Command-Line Interface, Data Storage Technologies, System Configuration, Network Security, File Management, Shell Script, Computer Hardware, Disaster Recovery
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing, MarTech, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), User Experience Design, User Centered Design, Design, Web Design, Layout Design, Style Guides, Typography
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Vector Databases, Model Deployment, OpenAI API, Hugging Face, Scalability, Embeddings, Generative AI, Data Integration, Data Science, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Kafka, Spring Boot, Real Time Data, Java, Unit Testing, Restful API, JSON, Integration Testing, Data Transformation, Scalability, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, AI Security, Amazon Web Services, Data Ethics, Generative AI, AWS SageMaker, Cloud Security, MLOps (Machine Learning Operations), Data Security, Data Governance, Artificial Intelligence, Encryption, Public Cloud, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Pedagogy, Instructional Design, Innovation, Education Software and Technology, Learning Theory, Creativity, Critical Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Interactive Learning, Environmental Issue, Case Studies, Sustainable Development, Cultural Responsiveness, Sustainability Standards, Consumer Behaviour, Social Studies, Systems Thinking, Business Strategy, Environmental Policy, Economics
Beginner · Course · 1 - 3 Months