Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, LLM Application
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Web Components, Frontend Performance, Web Content Accessibility Guidelines, Hypertext Markup Language (HTML), Web Analytics and SEO, Web Design and Development, Semantic Web, Browser Compatibility, Web Applications, Web Content, Responsive Web Design
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Public Health, Health Care Administration, Crisis Intervention, Leadership, Health Disparities, Diversity Equity and Inclusion Initiatives, Community Health, Emergency Response, Decisiveness, Adaptability, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtual Networking, Enterprise Architecture, Virtualization, Network Architecture, Network Planning And Design, Virtual Private Networks (VPN), Computer Networking, Virtual Machines, Network Infrastructure, Wide Area Networks, Software-Defined Networking, Wireless Networks, Local Area Networks, Network Switches, Network Routers, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Spark, PySpark, Model Evaluation, Data Preprocessing, Keras (Neural Network Library), Transfer Learning, Deep Learning, Tensorflow, A/B Testing, Data Ethics, Convolutional Neural Networks, Machine Learning Software, Data Cleansing, Machine Learning, Recurrent Neural Networks (RNNs), MLOps (Machine Learning Operations), Artificial Intelligence, Dimensionality Reduction
Advanced · Course · 1 - 3 Months

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Performance Tuning, User Interface (UI), Animation and Game Design, 3D Assets, Event-Driven Programming, Virtual Environment, UI Components, C# (Programming Language), Program Development, Debugging, Object Oriented Programming (OOP), System Configuration, User Interface (UI) Design, Object Oriented Design, Scripting, Prototyping, Animations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Apache Spark, Data Pipelines, PySpark, Real Time Data, Query Languages, Data Transformation, SQL, Data Processing, Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

O.P. Jindal Global University
Skills you'll gain: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation
Build toward a degree
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtual Local Area Network (VLAN), Open Shortest Path First (OSPF), Network Routing, Network Switches, Routing Protocols, Virtual Networking, TCP/IP, Network Architecture, Local Area Networks, Network Troubleshooting, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Kubernetes, Application Deployment, Cloud Management, Cloud Infrastructure, Unix Shell, Prompt Engineering, Generative AI, Cloud Computing Architecture
Beginner · Course · 1 - 4 Weeks