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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Google Bard for Beginners: Text Generation with Prompts

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, LLM Application

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Comprendre l'Utilisateur Moyen de Facebook

    Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Semantic HTML & Accessibility

    Skills you'll gain: Web Components, Frontend Performance, Web Content Accessibility Guidelines, Hypertext Markup Language (HTML), Web Analytics and SEO, Web Design and Development, Semantic Web, Browser Compatibility, Web Applications, Web Content, Responsive Web Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Public Health Leadership: Leadership in Crisis

    Skills you'll gain: Public Health, Health Care Administration, Crisis Intervention, Leadership, Health Disparities, Diversity Equity and Inclusion Initiatives, Community Health, Emergency Response, Decisiveness, Adaptability, Communication

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Enterprise Network Design and Virtualization

    Skills you'll gain: Virtual Networking, Enterprise Architecture, Virtualization, Network Architecture, Network Planning And Design, Virtual Private Networks (VPN), Computer Networking, Virtual Machines, Network Infrastructure, Wide Area Networks, Software-Defined Networking, Wireless Networks, Local Area Networks, Network Switches, Network Routers, Network Protocols

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Machine Learning, Big Data, and Deep Learning

    Skills you'll gain: Apache Spark, PySpark, Model Evaluation, Data Preprocessing, Keras (Neural Network Library), Transfer Learning, Deep Learning, Tensorflow, A/B Testing, Data Ethics, Convolutional Neural Networks, Machine Learning Software, Data Cleansing, Machine Learning, Recurrent Neural Networks (RNNs), MLOps (Machine Learning Operations), Artificial Intelligence, Dimensionality Reduction

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Unity Game Development: Fun Mini-Game Projects

    Skills you'll gain: Unity Engine, Game Design, Video Game Development, Performance Tuning, User Interface (UI), Animation and Game Design, 3D Assets, Event-Driven Programming, Virtual Environment, UI Components, C# (Programming Language), Program Development, Debugging, Object Oriented Programming (OOP), System Configuration, User Interface (UI) Design, Object Oriented Design, Scripting, Prototyping, Animations

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free
    Free
    C

    Coursera

    Real-time analytics with Spark: User Activity Monitoring

    Skills you'll gain: Apache Spark, Data Pipelines, PySpark, Real Time Data, Query Languages, Data Transformation, SQL, Data Processing, Data Analysis

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Microeconomics: Foundations and Insights

    Skills you'll gain: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Columbia University

    University Studies for Student Veterans

    Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Ethernet Switching and Routing

    Skills you'll gain: Virtual Local Area Network (VLAN), Open Shortest Path First (OSPF), Network Routing, Network Switches, Routing Protocols, Virtual Networking, TCP/IP, Network Architecture, Local Area Networks, Network Troubleshooting, Network Protocols, System Configuration

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gemini for Cloud Architects

    Skills you'll gain: Google Gemini, Kubernetes, Application Deployment, Cloud Management, Cloud Infrastructure, Unix Shell, Prompt Engineering, Generative AI, Cloud Computing Architecture

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Google Bard for Beginners: Text Generation with Prompts: Coursera
  • Comprendre l'Utilisateur Moyen de Facebook: Coursera
  • Semantic HTML & Accessibility: Board Infinity
  • Public Health Leadership: Leadership in Crisis: University of Maryland, College Park
  • Enterprise Network Design and Virtualization: Packt
  • Advanced Machine Learning, Big Data, and Deep Learning: Packt
  • Unity Game Development: Fun Mini-Game Projects: EDUCBA
  • Real-time analytics with Spark: User Activity Monitoring: Coursera
  • Microeconomics: Foundations and Insights: O.P. Jindal Global University
  • University Studies for Student Veterans: Columbia University

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