Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Responsible AI, AI Personalization, Data Ethics, Personally Identifiable Information, Information Privacy, Persona (User Experience), User Research, Multimodal Prompts, Diversity and Inclusion, User Experience Design, Usability, Artificial Intelligence, Accountability, Ethical Standards And Conduct, User Centered Design, Empathy & Emotional Intelligence
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: User Story, Negotiation, Data Presentation, Risk Management, Professional Development, Business Risk Management, Drive Engagement
Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Eclipse (Software), Computer Programming, Development Environment, Integrated Development Environments, Data Structures, Software Installation
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Due Diligence, Contract Negotiation, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Kanban Principles, Product Roadmaps, Risk Management
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Kubernetes, DevOps, Google Cloud Platform, Generative AI, Build Tools, Infrastructure as Code (IaC), Development Environment, Prompt Engineering
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Big Data, Apache Spark, PySpark, Apache Hadoop, Apache Hive, Databases, NoSQL, Data Mining, Data Warehousing, Real Time Data, Cloud Computing, Data Processing, Query Languages, Distributed Computing, Applied Machine Learning, Scripting Languages
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Distributed Denial-Of-Service (DDoS) Attacks, Network Administration, Hardening, Network Monitoring, Intrusion Detection and Prevention, Cybersecurity, Network Protocols, Firewall, General Networking, Network Infrastructure, Network Performance Management, Authentications, Identity and Access Management, Encryption, Virtual Local Area Network (VLAN), Multi-Factor Authentication, Wireless Networks
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Serverless Computing, Amazon Web Services, Amazon CloudWatch, Amazon Elastic Compute Cloud, Cloud Management, Load Balancing, Amazon S3, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Cloud Applications, System Monitoring, API Gateway, Scalability, Application Deployment, Cloud Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, LLM Application, Cost Benefit Analysis, Generative AI, AI Enablement, Application Programming Interface (API), Business Logic, Prompt Engineering, Scalability, Business Analysis, TypeScript, Node.JS, AI Security, System Design and Implementation, File I/O
Intermediate · Guided Project · Less Than 2 Hours