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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    Crafting AI Identities: Strategies & Ethical Considerations

    Skills you'll gain: Responsible AI, AI Personalization, Data Ethics, Personally Identifiable Information, Information Privacy, Persona (User Experience), User Research, Multimodal Prompts, Diversity and Inclusion, User Experience Design, Usability, Artificial Intelligence, Accountability, Ethical Standards And Conduct, User Centered Design, Empathy & Emotional Intelligence

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    University of Maryland, College Park

    Storytelling That Delivers Program and Project Outcomes

    Skills you'll gain: User Story, Negotiation, Data Presentation, Risk Management, Professional Development, Business Risk Management, Drive Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Data Storytelling: Create Insights with Power BI & Tableau

    Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Java Programming Fundamentals and Object-Oriented Concepts

    Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Eclipse (Software), Computer Programming, Development Environment, Integrated Development Environments, Data Structures, Software Installation

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Duke University

    Negotiating with Impact Investors

    Skills you'll gain: Due Diligence, Contract Negotiation, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Agile Practices: Apply, Evaluate & Optimize from Mindset

    Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Kanban Principles, Product Roadmaps, Risk Management

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gemini for DevOps Engineers

    Skills you'll gain: Google Gemini, Gemini, Kubernetes, DevOps, Google Cloud Platform, Generative AI, Build Tools, Infrastructure as Code (IaC), Development Environment, Prompt Engineering

    5
    Rating, 5 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

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    O.P. Jindal Global University

    Big Data Analytics

    Skills you'll gain: Big Data, Apache Spark, PySpark, Apache Hadoop, Apache Hive, Databases, NoSQL, Data Mining, Data Warehousing, Real Time Data, Cloud Computing, Data Processing, Query Languages, Distributed Computing, Applied Machine Learning, Scripting Languages

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Blender 3D for Beginners: Learn to Model a Balloon Dog

    Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Creativity

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Network Security, Troubleshooting, & Certification Prep

    Skills you'll gain: Network Troubleshooting, Distributed Denial-Of-Service (DDoS) Attacks, Network Administration, Hardening, Network Monitoring, Intrusion Detection and Prevention, Cybersecurity, Network Protocols, Firewall, General Networking, Network Infrastructure, Network Performance Management, Authentications, Identity and Access Management, Encryption, Virtual Local Area Network (VLAN), Multi-Factor Authentication, Wireless Networks

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    LearnKartS

    AWS Advanced Architecture & Cloud Design

    Skills you'll gain: Serverless Computing, Amazon Web Services, Amazon CloudWatch, Amazon Elastic Compute Cloud, Cloud Management, Load Balancing, Amazon S3, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Cloud Applications, System Monitoring, API Gateway, Scalability, Application Deployment, Cloud Storage

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Automated Reasoning with GPT Assistant API: ReAct Agents

    Skills you'll gain: OpenAI API, LLM Application, Cost Benefit Analysis, Generative AI, AI Enablement, Application Programming Interface (API), Business Logic, Prompt Engineering, Scalability, Business Analysis, TypeScript, Node.JS, AI Security, System Design and Implementation, File I/O

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…463464465…559

In summary, here are 10 of our most popular customer experience courses

  • Crafting AI Identities: Strategies & Ethical Considerations: Coursera
  • Storytelling That Delivers Program and Project Outcomes: University of Maryland, College Park
  • Data Storytelling: Create Insights with Power BI & Tableau: Coursera
  • Java Programming Fundamentals and Object-Oriented Concepts: Packt
  • Negotiating with Impact Investors: Duke University
  • Agile Practices: Apply, Evaluate & Optimize from Mindset: EDUCBA
  • Gemini for DevOps Engineers: Google Cloud
  • Big Data Analytics: O.P. Jindal Global University
  • Blender 3D for Beginners: Learn to Model a Balloon Dog: Skillshare
  • Network Security, Troubleshooting, & Certification Prep: Packt

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