Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: MITRE ATT&CK Framework, Metasploit, Penetration Testing, Exploit development, Exploitation techniques, Threat Modeling, Cyber Threat Intelligence, Cybersecurity, Operating Systems, Hardening, Malware Protection, Vulnerability Assessments, Security Controls, Authorization (Computing), Intrusion Detection and Prevention, System Programming, Authentications, Data Persistence, Computer Architecture
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Sales Training, Oral Expression, Market Share, Sales Process, Business
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Financial Trading, Performance Measurement, Technical Analysis, Artificial Intelligence, Performance Analysis, Financial Market, Portfolio Management, Benchmarking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Ubuntu, System Configuration, Cloud Deployment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Rmarkdown, Plot (Graphics), Ggplot2, Statistical Visualization, Box Plots, Scatter Plots, Data Visualization, Histogram, Descriptive Statistics, Data Visualization Software, Graphing, R Programming, Data Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: CI/CD, Continuous Integration, GitHub, Continuous Deployment, Git (Version Control System), Development Environment, Docker (Software), Automation, YAML, Application Security, Node.JS
Beginner · Course · 3 - 6 Months

Skills you'll gain: Photography, Photo Editing, Creativity, Creative Thinking, Storytelling, Aesthetics, Self-Awareness, Curiosity, Patience, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtual Networking, Enterprise Architecture, Virtualization, Network Architecture, Network Planning And Design, Virtual Private Networks (VPN), Computer Networking, Virtual Machines, Network Infrastructure, Wide Area Networks, Software-Defined Networking, Wireless Networks, Local Area Networks, Network Switches, Network Routers, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Preprocessing, Model Deployment, Model Evaluation, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Large Language Modeling, Data Cleansing, Supervised Learning, Data Transformation, Cloud Deployment, Data Ethics, CI/CD, Machine Learning Algorithms, Transfer Learning, Data Quality, Performance Tuning
Intermediate · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Data Integration, SQL Server Integration Services (SSIS), Data Cleansing, Data Pipelines, Data Quality, Data Migration, Database Management, Data Transformation, File Management, Data Manipulation, Data Processing, Metadata Management, JSON, Extensible Markup Language (XML), Debugging
Intermediate · Course · 1 - 4 Weeks