Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Building Information Modeling, Sustainable Development, Sustainable Technologies, Sustainable Architecture, Energy and Utilities, Sustainable Business, Sustainable Design, Building Design, Community Development, Environmental Engineering, Climate Change Adaptation, Materials science, Climate Change Mitigation, Case Studies

Skills you'll gain: System Programming, Interoperability, Object Oriented Programming (OOP), Data Structures, Software Development, Debugging

Skills you'll gain: Bootstrap (Front-End Framework), Responsive Web Design, UI Components, HTML and CSS, Application Deployment, Web Design, Web Development, Front-End Web Development, Javascript, Cloud Hosting, User Interface (UI), Typography, Animations

Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Persona Development, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour

Skills you'll gain: Cascading Style Sheets (CSS), Web Design and Development, Scripting, Full-Stack Web Development, Object Oriented Programming (OOP), Event-Driven Programming

Skills you'll gain: Brute-force attacks, Cryptography, Encryption, Python Programming, Scripting, User Interface (UI), Statistical Programming, UI Components, Application Development

Skills you'll gain: Oracle Databases, PL/SQL, Multi-Tenant Cloud Environments, Database Administration, Database Architecture and Administration, Database Management, Application Deployment, Security Controls, Disaster Recovery

Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, AI Enablement, AI Workflows, Organizational Leadership, Data Ethics, Team Leadership, Management Training And Development, Business Ethics, Innovation, Artificial Intelligence, Team Performance Management, Virtual Teams, Telecommuting, Adaptability, Ethical Standards And Conduct, Collaboration, Internal Communications, Culture Transformation

Skills you'll gain: UI Components, Email Automation, Payment Systems, Cascading Style Sheets (CSS), User Interface (UI), HTML and CSS, Application Programming Interface (API), Web Development Tools, JavaScript Frameworks, User Interface (UI) Design, Application Deployment

Skills you'll gain: Version Control, Secure Coding, Key Management

Skills you'll gain: Virtualization and Virtual Machines, Network Administration, File Systems