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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
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    Packt

    Authentication, E-Commerce Features & Order Management

    Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Cloud Filestore: Qwik Start

    Skills you'll gain: File Systems, File Management, Google Cloud Platform, Cloud Storage, Kubernetes, Data Storage, Cloud Management

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of Unreal Engine 5 and Basic Environment Design

    Skills you'll gain: 3D Modeling, Unreal Engine, Virtual Environment, Computer Graphics, Augmented and Virtual Reality (AR/VR), Game Design, Animation and Game Design, User Interface (UI), Scalability, Performance Tuning, Design

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Graphic Design Theory - Hierarchy

    Skills you'll gain: Typography, Graphic Design, Layout Design, Visual Design, Design Elements And Principles, Design Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Multimodal RAG with GPT – Build Smarter Search & AI Systems

    Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), Generative AI, LLM Application, AI Personalization, Image Analysis, Vector Databases

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    CCNA 200-301 Version 1.1: Unit 6

    Skills you'll gain: Network Security, Virtual Private Networks (VPN), Security Controls, Cybersecurity, Security Management, Authentications, Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Security Awareness, Network Switches, Authorization (Computing), Command-Line Interface

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Editing

    Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Collaborative Software, Style Guides, Usability, Functional Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Java Fundamentals - Getting Started with Java

    Skills you'll gain: Object Oriented Programming (OOP), Java, Java Programming, Software Development Life Cycle, Program Development, Computer Programming, Development Environment, Software Development, Integrated Development Environments, Virtual Machines, Command-Line Interface, Linux Commands

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Monitoring, CI/CD & Deployment on AWS Cloud

    Skills you'll gain: Infrastructure as Code (IaC), Containerization, CI/CD, AWS CloudFormation, Cloud Deployment, Amazon CloudWatch, Application Deployment, Serverless Computing, Docker (Software), Amazon Web Services, Continuous Deployment, Kubernetes, API Gateway, Continuous Integration, Amazon DynamoDB, System Monitoring

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Amazon Aurora: Best Practices

    Skills you'll gain: Continuous Deployment, Data Storage Technologies

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    W

    Whizlabs

    Getting Started with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Responsible AI, Retrieval-Augmented Generation, AWS SageMaker, AI Orchestration, AI Workflows, Generative AI, AI Security, Amazon CloudWatch, Artificial Intelligence, Model Evaluation, Prompt Engineering, Embeddings, Automation, Systems Integration

    Intermediate · Course · 1 - 4 Weeks

  • S

    Scrimba

    Build a Hometown Homepage with HTML and CSS

    Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Web Design, Hypertext Markup Language (HTML), Front-End Web Development, User Interface (UI) Design, Semantic Web, Typography

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Authentication, E-Commerce Features & Order Management: Packt
  • Cloud Filestore: Qwik Start: Google Cloud
  • Foundations of Unreal Engine 5 and Basic Environment Design: Packt
  • Graphic Design Theory - Hierarchy: Skillshare
  • Multimodal RAG with GPT – Build Smarter Search & AI Systems: Packt
  • CCNA 200-301 Version 1.1: Unit 6: Pearson
  • Technical Editing: Minnesota State University, Mankato
  • Java Fundamentals - Getting Started with Java: Packt
  • Monitoring, CI/CD & Deployment on AWS Cloud: LearnKartS
  • Amazon Aurora: Best Practices: Edureka

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