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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Angular.js for Beginners: Directives

    Skills you'll gain: Angular, Responsive Web Design, HTML and CSS, Web Design and Development, JavaScript Frameworks, Web Applications, Web Components

    Beginner · Guided Project · Less Than 2 Hours

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    Dubai College of Tourism

    Travel Operations: From Bookings to Documentation

    Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    The Docker Masterclass for Beginners

    Skills you'll gain: Docker (Software), CI/CD, Containerization, Development Environment, Continuous Deployment, Continuous Integration, Devops Tools, DevOps, Application Deployment, Linux, Software Development Tools, YAML, Data Persistence, Command-Line Interface

    Beginner · Course · 1 - 3 Months

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    C

    Coursera

    Managing Hybrid & AI-Augmented Teams: The Future of Work

    Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, AI Enablement, AI Workflows, Organizational Leadership, Data Ethics, Team Leadership, Management Training And Development, Business Ethics, Innovation, Artificial Intelligence, Team Performance Management, Virtual Teams, Telecommuting, Adaptability, Ethical Standards And Conduct, Collaboration, Internal Communications, Culture Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Foundations of RMAN Backup and Recovery

    Skills you'll gain: Oracle Databases, Disaster Recovery, Operational Databases, Database Architecture and Administration, Database Management, System Configuration, Data Storage, System Monitoring, Virtual Machines, Scripting Languages

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Data and Machine Learning for Technical Product Managers

    Skills you'll gain: Model Evaluation, Project Management Software, Technical Communication, Technical Product Management, Performance Metric, Agile Project Management, Data Analysis, Project Management, Analytics, Stakeholder Communications, Data-Driven Decision-Making, Machine Learning, Large Language Modeling, R Programming, Data Visualization

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Blender to Unreal Engine 5 The Complete Beginners Guide

    Skills you'll gain: 3D Modeling, 3D Assets, Unreal Engine, Computer Graphics, Computer Graphic Techniques, Animation and Game Design, Graphical Tools, Virtual Environment, Data Import/Export, Image Quality, Performance Tuning, Content Management

    Beginner · Specialization · 3 - 6 Months

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    LearnQuest

    Consultative Mastery and Negotiation in Complex Sales

    Skills you'll gain: Consultative Selling, Account Strategy, Account Management, Solution Selling, Sales, Sales Strategy, Negotiation, Contract Negotiation, Enterprise Sales, B2B Sales, Price Negotiation, Sales Pipelines, Business Ethics, Conflict Management, Overcoming Objections, AI Personalization, Value Propositions, Stakeholder Management, Proposal Development, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Intermediate Rust Programming and Web Server Development

    Skills you'll gain: Rust (Programming Language), Authentications, Back-End Web Development, Web Servers, Databases, Web Applications, Secure Coding, Restful API, Application Programming Interface (API), Programming Principles, Data Structures, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Introducción a Facebook Audience Insights

    Skills you'll gain: Facebook, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Social Media Strategy, Online Advertising, Customer Insights, Paid media, Advertising

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
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    Packt

    User Profile and Listing Management

    Skills you'll gain: React.js, UI Components, User Interface (UI), Web Applications, User Accounts, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Secure Coding, Javascript, Authorization (Computing), Authentications, Data Validation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Driving Business Success with ChatGPT – Complete Guide

    Skills you'll gain: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Angular.js for Beginners: Directives: Coursera
  • Travel Operations: From Bookings to Documentation: Dubai College of Tourism
  • The Docker Masterclass for Beginners: Packt
  • Managing Hybrid & AI-Augmented Teams: The Future of Work: Coursera
  • Foundations of RMAN Backup and Recovery: Packt
  • Data and Machine Learning for Technical Product Managers: Coursera
  • Blender to Unreal Engine 5 The Complete Beginners Guide: Packt
  • Consultative Mastery and Negotiation in Complex Sales: LearnQuest
  • Intermediate Rust Programming and Web Server Development: Packt
  • Introducción a Facebook Audience Insights: Coursera

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