Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Exploratory Data Analysis, Predictive Modeling, Decision Tree Learning, Data Analysis, Regression Analysis, Classification Algorithms, Supervised Learning, Machine Learning Algorithms, Model Evaluation, Scikit Learn (Machine Learning Library), Data Preprocessing, Statistical Machine Learning, Feature Engineering
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Personal Development, Productivity, Time Management, Self-Awareness, Stress Management, Creative Problem-Solving, Mindfulness, Resilience, Prioritization, Relationship Building, Goal Setting, Exercise Science, Nutrition and Diet
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, Image Analysis, Autoencoders, Hugging Face, Embeddings, Computer Vision, Convolutional Neural Networks, PyTorch (Machine Learning Library), LLM Application, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Media Strategy, Customer Relationship Management (CRM) Software, Digital Marketing, Online Advertising, Email Marketing, Marketing Strategies, Campaign Management, Social Media Strategy, Social Media Marketing, Search Engine Optimization, Marketing Effectiveness, Marketing Communications, Web Analytics and SEO, Marketing, Copywriting, Advertising, Integrated Marketing Communications, Mobile Security, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Power Apps Component Framework, Application Lifecycle Management, Microsoft Power Platform, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Copilot, Application Deployment, User Interface and User Experience (UI/UX) Design, Postman API Platform, Microsoft Azure, Mobile Development, CI/CD, Application Programming Interface (API), TypeScript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Git (Version Control System), C# (Programming Language), .NET Framework, Development Environment, Integrated Development Environments, Program Development, Microsoft Development Tools, Software Development Tools, Configuration Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Cloud Hosting, Amazon Web Services, Cloud Infrastructure, Continuous Deployment, AWS Identity and Access Management (IAM), Cloud Services, Amazon CloudWatch, Authentications, Infrastructure as Code (IaC), Development Environment, AWS Kinesis, Software Development Tools, Cloud Deployment, Cloud Storage, Frontend Performance, Database Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cinematography, Videography, Photography, Video Production, Video Editing, Design Reviews, Post-Production, Peer Review, Creativity
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Cloud Infrastructure, Vulnerability Scanning, Role-Based Access Control (RBAC), Configuration Management, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Extract, Transform, Load, Object-Relational Mapping, Data Cleansing, Data Manipulation, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Database Management, Data Transformation, Data Integrity, Relational Databases, Exploratory Data Analysis, Databases, Data Processing, SQL, Data Persistence, Data Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Data Modeling, Dashboard, Database Design, Performance Tuning, Exploratory Data Analysis, Data Integration, SQL, Integrated Development Environments, Git (Version Control System)
Intermediate · Course · 1 - 3 Months