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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    Packt

    Exploratory Data Analysis & Core ML Algorithms

    Skills you'll gain: Exploratory Data Analysis, Predictive Modeling, Decision Tree Learning, Data Analysis, Regression Analysis, Classification Algorithms, Supervised Learning, Machine Learning Algorithms, Model Evaluation, Scikit Learn (Machine Learning Library), Data Preprocessing, Statistical Machine Learning, Feature Engineering

    Intermediate · Course · 1 - 3 Months

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    University of Maryland, College Park

    AI-Augmented Procurement in Government

    Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management

    Beginner · Course · 1 - 3 Months

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    Packt

    The Employee Self-Care Guide

    Skills you'll gain: Personal Development, Productivity, Time Management, Self-Awareness, Stress Management, Creative Problem-Solving, Mindfulness, Resilience, Prioritization, Relationship Building, Goal Setting, Exercise Science, Nutrition and Diet

    Beginner · Course · 1 - 3 Months

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    Pearson

    Programming Generative AI: Unit 2

    Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, Image Analysis, Autoencoders, Hugging Face, Embeddings, Computer Vision, Convolutional Neural Networks, PyTorch (Machine Learning Library), LLM Application, Natural Language Processing

    Intermediate · Course · 1 - 4 Weeks

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    U

    University of Illinois Urbana-Champaign

    لوسائط الرقمية واستراتيجيات التسويق

    Skills you'll gain: Digital Media Strategy, Customer Relationship Management (CRM) Software, Digital Marketing, Online Advertising, Email Marketing, Marketing Strategies, Campaign Management, Social Media Strategy, Social Media Marketing, Search Engine Optimization, Marketing Effectiveness, Marketing Communications, Web Analytics and SEO, Marketing, Copywriting, Advertising, Integrated Marketing Communications, Mobile Security, Key Performance Indicators (KPIs)

    Mixed · Course · 1 - 4 Weeks

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    Board Infinity

    Power Platform Integration with Azure & Custom APIs

    Skills you'll gain: Power Apps Component Framework, Application Lifecycle Management, Microsoft Power Platform, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Copilot, Application Deployment, User Interface and User Experience (UI/UX) Design, Postman API Platform, Microsoft Azure, Mobile Development, CI/CD, Application Programming Interface (API), TypeScript

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Visual Studio Code for C# Developers

    Skills you'll gain: Debugging, Git (Version Control System), C# (Programming Language), .NET Framework, Development Environment, Integrated Development Environments, Program Development, Microsoft Development Tools, Software Development Tools, Configuration Management

    Beginner · Course · 1 - 3 Months

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    Packt

    AWS Certified Developer - Associate

    Skills you'll gain: CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Cloud Hosting, Amazon Web Services, Cloud Infrastructure, Continuous Deployment, AWS Identity and Access Management (IAM), Cloud Services, Amazon CloudWatch, Authentications, Infrastructure as Code (IaC), Development Environment, AWS Kinesis, Software Development Tools, Cloud Deployment, Cloud Storage, Frontend Performance, Database Management

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
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    Skillshare

    Advanced Videography: Documentary and Promo Editing

    Skills you'll gain: Cinematography, Videography, Photography, Video Production, Video Editing, Design Reviews, Post-Production, Peer Review, Creativity

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Enterprise Automation and Advanced Use Cases with Ansible

    Skills you'll gain: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Cloud Infrastructure, Vulnerability Scanning, Role-Based Access Control (RBAC), Configuration Management, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Pearson

    Data Science Fundamentals Part 1: Unit 3

    Skills you'll gain: Data Validation, Extract, Transform, Load, Object-Relational Mapping, Data Cleansing, Data Manipulation, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Database Management, Data Transformation, Data Integrity, Relational Databases, Exploratory Data Analysis, Databases, Data Processing, SQL, Data Persistence, Data Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Developing Data Models with LookML 日本語版

    Skills you'll gain: Looker (Software), Data Modeling, Dashboard, Database Design, Performance Tuning, Exploratory Data Analysis, Data Integration, SQL, Integrated Development Environments, Git (Version Control System)

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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1…500501502…551

In summary, here are 10 of our most popular customer experience courses

  • Exploratory Data Analysis & Core ML Algorithms: Packt
  • AI-Augmented Procurement in Government: University of Maryland, College Park
  • The Employee Self-Care Guide: Packt
  • Programming Generative AI: Unit 2: Pearson
  • لوسائط الرقمية واستراتيجيات التسويق: University of Illinois Urbana-Champaign
  • Power Platform Integration with Azure & Custom APIs: Board Infinity
  • Visual Studio Code for C# Developers: Packt
  • AWS Certified Developer - Associate: Packt
  • Advanced Videography: Documentary and Promo Editing: Skillshare
  • Enterprise Automation and Advanced Use Cases with Ansible: Board Infinity

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