Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Coursera
Skills you'll gain: Facebook, Content Performance Analysis, Customer Analysis, Social Media Marketing, Social Media, Customer Insights, Target Audience, Marketing Strategies, Online Advertising, Digital Marketing, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Unreal Engine, User Interface (UI), Data Persistence, Video Game Development, Game Design, Interactive Design, User Interface (UI) Design, Human Machine Interfaces, Animation and Game Design, System Testing, Development Testing, Artificial Intelligence, Debugging
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Devops Tools, Infrastructure as Code (IaC), Docker (Software), YAML, Containerization, System Configuration, Software Installation, Application Deployment, Cloud Computing, Security Controls, System Monitoring, Azure DevOps, Integration Testing, Command-Line Interface, Key Management, JSON, Software Versioning
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Demography, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Economics, Policy, and Social Studies, World History, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Management Reporting, Data Management, Timelines, Project Schedules, Business Reporting, Work Breakdown Structure, Data Visualization, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PL/SQL, Oracle Databases, Stored Procedure, SQL, Database Development, Performance Tuning, Database Application, Maintainability, Debugging
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Agile Methodology, Agile Software Development, Agile Project Management, Kanban Principles, Agile Product Development, Scrum (Software Development), Lean Methodologies, Sprint Retrospectives, Backlogs, Sprint Planning, Continuous Improvement Process, Stakeholder Engagement, Prioritization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: jQuery, Javascript and jQuery, Animations, Debugging, UI Components, Event-Driven Programming, Responsive Web Design, Web Applications, Interactive Design, HTML and CSS, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: JavaScript Frameworks, Frontend Performance, Real Time Data
Beginner · Course · 1 - 3 Months