Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Embeddings, Natural Language Processing, Keras (Neural Network Library), Generative AI, Artificial Neural Networks, Data Preprocessing, Text Mining, Recurrent Neural Networks (RNNs), Deep Learning, Model Evaluation, Tensorflow
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Presentation, Data Storytelling, Technical Documentation, Data Science, Version Control, Data Analysis, Data Processing, Data Cleansing, Analytical Skills, Project Planning, Business Analysis, Data Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Open Source Technology, Collaborative Software, Microsoft Visual Studio, Command-Line Interface, Code Review, Technical Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Customer Analysis, Applied Machine Learning, R Programming, Data Preprocessing, Statistical Machine Learning, Machine Learning, Feature Engineering, Data Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Networking Hardware, Network Protocols, Virtual Machines, Open Source Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, 3D Assets, 3D Modeling, Computer Graphic Techniques, Computer Graphics, Virtual Environment, User Interface (UI), Animations, Performance Tuning, Data Import/Export, Game Design
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Target Audience, Content Strategy, Performance Analysis, Social Media Strategy, Social Media, Content Marketing, Customer Insights, Target Market, Digital Media Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Analysis, Small Business Accounting, Social Media, Business, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Content Management Systems, Authentications, Role-Based Access Control (RBAC), Application Deployment, Authorization (Computing), Cloud Deployment, Web Components, Content Management, Restful API, Continuous Deployment, TypeScript, Application Programming Interface (API), Web Analytics and SEO, Query Languages, Web Applications, Business Logic, Web Development Tools, Package and Software Management, Node.JS, Software Architecture
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: DevOps, CI/CD, Continuous Integration, Continuous Deployment, Git (Version Control System), Version Control, Software Development, Cloud-Native Computing, Software Development Methodologies, Application Deployment, Cloud Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Shell Script, Infrastructure as Code (IaC), YAML, System Configuration, Debugging, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Amazon Web Services, Virtual Private Networks (VPN), Amazon CloudWatch, Network Monitoring, Network Troubleshooting, Amazon Elastic Compute Cloud, Network Security, Network Routing, Load Balancing, Endpoint Security, Network Analysis
Intermediate · Course · 1 - 4 Weeks