• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • D

    DeepLearning.AI

    Sequences, Time Series and Prediction

    Skills you'll gain: Tensorflow, Recurrent Neural Networks (RNNs), Time Series Analysis and Forecasting, Applied Machine Learning, Convolutional Neural Networks, Deep Learning, Predictive Modeling, Data Preprocessing, Artificial Neural Networks, Machine Learning Methods, Forecasting, Machine Learning

    4.7 stars, 5.2K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (5.2K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    S.P. Jain Institute of Management and Research

    Business Intelligence & Analytics

    Skills you'll gain: Business Analytics, Business Intelligence, Analytics, Supervised Learning, Regression Analysis, Customer Analysis, Applied Machine Learning, Data Mining, Advanced Analytics, Dimensionality Reduction, Analytical Skills, Marketing Analytics, Target Market, Data-Driven Decision-Making, Classification And Regression Tree (CART), Analysis, Predictive Analytics, Business Analysis, Predictive Modeling, Data-Driven Marketing

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • G

    Google

    Think Outside the Inbox: Email Marketing

    Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing Campaigns, Digital Marketing, Digital Marketing Tools, Marketing Automation, Campaign Planning, Content Performance Analysis, Information Privacy, Marketing Analytics, Promotional Strategies, Data Ethics, Digital Analysis, Smart Goals, Customer Retention, Key Performance Indicators (KPIs)

    4.8 stars, 2.9K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (2.9K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IE Business School

    Brand Identity and Strategy

    Skills you'll gain: Brand Strategy, Value Propositions, Branding, Brand Management, Brand Awareness, Logo Design, Target Audience, Strategic Marketing, Consumer Behaviour, Marketing Design, Customer Insights, Competitive Analysis

    4.7 stars, 904 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (904) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Sage Publications

    Competitive Advantage and Market Positioning Strategies

    Skills you'll gain: Strategic Marketing, Product Strategy, Marketing, Business Strategy, Go To Market Strategy, Marketing Strategy and Techniques, Value Propositions, Design Thinking, Customer Analysis, Market Dynamics, Brand Strategy, Target Market, Strategic Thinking, Product Development, Product Lining, Branding, New Product Development, Consumer Behaviour, Competitive Analysis, Market Trend

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • L

    Lund University

    Sustainable Cities and Communities

    Skills you'll gain: Sustainable Development, Climate Change Adaptation, Sustainable Systems, Land Development, Environmental Issue, Sustainable Technologies, Community Development, Sustainable Design, Sustainable Business, Governance, Economic Development, Socioeconomics, Social Impact, Systems Thinking, Environmental Science, Climate Change Mitigation, Case Studies, Energy and Utilities, Multimedia, Business Modeling

    4.7 stars, 3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    Natural Language Processing in TensorFlow

    Skills you'll gain: Tensorflow, Recurrent Neural Networks (RNNs), Natural Language Processing, Embeddings, Artificial Neural Networks, Model Training, Applied Machine Learning, Data Preprocessing, Machine Learning, Data Processing

    4.6 stars, 6.5K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (6.5K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Pearson

    Market Research and Analysis

    Skills you'll gain: Market Research, Customer Relationship Management, Market Analysis, Market Intelligence, Marketing, Customer Insights, Marketing Analytics, Business Research, Customer Analysis, Market Data, Target Market, Marketing Strategies, Data-Driven Marketing, Market Opportunities, Strategic Marketing, Customer Data Management, Branding, Analysis, Target Audience, Data Literacy

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • K

    Kennesaw State University

    Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)

    Skills you'll gain: Value Propositions, Sales Presentations, Business Modeling, Presentations, Oral Expression, Verbal Communication Skills, Customer Relationship Building, Customer Analysis, Innovation, Business Architecture, Customer Insights, Business Planning, Customer Engagement, Market Opportunities, Customer Relationship Management, Entrepreneurship, Target Market, Target Audience, Business Strategy, Strategic Partnership

    4.7 stars, 705 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (705) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • I

    IBM

    Introduction to Technical Support

    Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

    4.8 stars, 1.2K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • D

    Duke University

    AI Product Management

    Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Experience Design, Unsupervised Learning, Model Training, Machine Learning Methods, User Experience Design, Classification And Regression Tree (CART), Data Quality, Model Deployment, Human Centered Design, Machine Learning, Project Management, Product Management, Product Design, Data Science

    4.7 stars, 1.2K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (1.2K) · Beginner · Specialization · 3 - 6 Months

    Category: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • U

    Universiteit Leiden

    De-Mystifying Mindfulness

    Skills you'll gain: Mindfulness, Meditation & Breathwork, Self-Awareness, Mental Health Therapies, Personal Development, Open Mindset, Mental Health, Compassion, Psychotherapy, Social Justice, Psychology, Liberal Arts, Stress Management, Social Sciences, Social Impact, Cultural Sensitivity, Trauma Care, Ethical Standards And Conduct

    4.8 stars, 1.6K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.6K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
1…535455…394

In summary, here are 10 of our most popular customer success courses

  • Sequences, Time Series and Prediction: DeepLearning.AI
  • Business Intelligence & Analytics: S.P. Jain Institute of Management and Research
  • Think Outside the Inbox: Email Marketing: Google
  • Brand Identity and Strategy: IE Business School
  • Competitive Advantage and Market Positioning Strategies: Sage Publications
  • Sustainable Cities and Communities: Lund University
  • Natural Language Processing in TensorFlow: DeepLearning.AI
  • Market Research and Analysis: Pearson
  • Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course): Kennesaw State University
  • Introduction to Technical Support: IBM

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok