Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Prompt Engineering, ChatGPT, Application Programming Interface (API), OpenAI, Restful API, Authentications, Large Language Modeling, Key Management, Generative AI, Artificial Intelligence, Performance Tuning

Skills you'll gain: Information Architecture, Strategic Decision-Making, Enterprise Architecture, Data Strategy, Business Strategy, Business Process Automation, Digital Transformation, Analysis, Data Architecture, Artificial Intelligence, Business Technologies, Analytics, Leadership, Innovation, Data Management

Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, Cross-Functional Collaboration, Prompt Engineering, Threat Modeling, Cyber Security Strategy, Cybersecurity, Scenario Testing, Complex Problem Solving

Skills you'll gain: Microsoft Copilot, Microsoft PowerPoint, Microsoft 365, Presentations, Workflow Management, Microsoft Excel, Report Writing, Data Presentation, Data Storytelling, Microsoft Word, Statistical Visualization, Pivot Tables And Charts, Data Management, Data Analysis, Prompt Engineering, Leadership Development

Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Business Transformation, Business Leadership, Business Ethics, Governance, Digital Transformation, Data-Driven Decision-Making, Business Strategies, Customer experience improvement, Customer Service

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Generative AI, Application Deployment, OpenAI, Workflow Management, Artificial Intelligence, ChatGPT, Project Management, Prompt Engineering, Automation

Skills you'll gain: AI Personalization, Automation, Employee Surveys, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, Ethical Standards And Conduct, Document Management, ChatGPT, Employee Engagement, Data Analysis

Skills you'll gain: Security Information and Event Management (SIEM), Prompt Engineering, ChatGPT, Cyber Threat Intelligence, Incident Response, Vulnerability Assessments, Computer Security Incident Management, Vulnerability Management, Cloud Security, Threat Detection, IT Automation, Microsoft Azure, Cyber Security Assessment, OpenAI, Artificial Intelligence, Code Review

Skills you'll gain: Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Workforce Planning, Performance Management, Resource Management, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Decision Making, Business Strategy, Process Optimization, Strategic Planning, Business Ethics

Skills you'll gain: Employee Engagement, Drive Engagement, People Analytics, AI Personalization, Generative AI, Employee Surveys, Human Resource Strategy, Data Ethics, Real Time Data, Human Resources, User Feedback, Internal Communications, Analysis