
Universidad de los Andes
Skills you'll gain: Emotional Intelligence, Self-Awareness, Personal Development, Community Development, Mindfulness, Leadership, Adaptability, Stress Management, Decision Making, Goal Setting
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Influencing, Persuasive Communication, Leadership, Relationship Building, Professional Networking, Organizational Leadership, Stakeholder Analysis, Decision Making, Organizational Structure, Self-Awareness, Business Ethics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Accountability, Emotional Intelligence, Personal Development, Initiative and Leadership, Culture Transformation, Self-Awareness, Goal Setting, Professional Development, Leadership, Growth Mindedness, Empowerment, Personal Attributes, Brand Awareness, Positivity
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)
Mixed · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Sales Process, Customer Success Management, Content Strategy, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Human Development, Gerontology, Social Skills, Child Development, Socioeconomics, Personal Development, Social Determinants Of Health, Social Sciences, Cultural Diversity, Interpersonal Communications
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Design Thinking, Agile Methodology, Innovation, Organizational Change, Project Design, Lean Methodologies, New Product Development, Entrepreneurship, Resource Management, Business Process, Value Propositions, Customer Analysis
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Organizational Strategy, Business Planning, Strategic Leadership, Business Strategy, Business Priorities, Business Management, Performance Measurement, People Development, Key Performance Indicators (KPIs), Professional Networking, Leadership, Goal Setting, Analysis
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Marketing Channel, Consumer Behaviour, Point of Sale, Cross-Channel Marketing, Promotional Strategies, Marketing Strategies, Digital Marketing, Customer experience strategy (CX), Retail Store Operations, Merchandising, Sales Strategy, Customer Insights, Digital Transformation, Market Analysis
Beginner · Course · 1 - 4 Weeks