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  • Service Recovery

Results for "service recovery"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Retail Supply Chain and Customer Service Strategies

    Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Lean Six Sigma for IT Operations

    Skills you'll gain: Data-Driven Decision-Making, Stakeholder Management, Root Cause Analysis, Six Sigma Methodology, Process Improvement, Stakeholder Communications, Lean Six Sigma, Quality Improvement, Stakeholder Engagement, Stakeholder Analysis, Process Improvement and Optimization, Continuous Improvement Process, Process Mapping, IT Service Management, Lean Methodologies, Operational Efficiency, Process Analysis, Pareto Chart, Process Optimization, Service Improvement

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Gerenciamento de Serviços de TI

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Information Technology Operations, Service Improvement, Practice Management, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Hospital Outpatient Services and OPD Management

    Skills you'll gain: Patient Flow, Hospital Experience, Medical Management, Patient Coordination, Health Care Administration, Patient Registration, Care Coordination, Primary Care, Health Care, Capacity Management, Diagnostic Tests

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    É

    École Nationale des Ponts et Chaussées

    The hidden value – Lean in manufacturing and services

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Culture Transformation, Business Transformation, Continuous Improvement Process, Process Improvement, Production Process, Manufacturing Operations, Service Improvement, Process Optimization, Operational Excellence, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Business Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    836 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Customer Engagement & Relationship

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Detect, Respond, and Recover from Cloud Cybersecurity Attacks

    Skills you'll gain: Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Cyber Attacks, Cybersecurity, Cyber Operations, Continuous Monitoring, Security Management, Event Monitoring, Disaster Recovery, Incident Management, Threat Detection, Cloud Security, Threat Management, System Monitoring, IT Automation, Record Keeping, Problem Management, Google Cloud Platform

    3.8
    Rating, 3.8 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Customer Support digital transformation with HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Linux Troubleshooting and System Recovery

    Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Command-Line Interface, Operating System Administration, Memory Management, Security Management, Debugging, Service Management, OS Process Management, Data Maintenance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Service Teams

    Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Recover Carts with Email

    Skills you'll gain: Email Marketing, Email Automation, Marketing Automation, Content Performance Analysis, Campaign Management, A/B Testing, Data-Driven Marketing, Data-Driven Decision-Making, Case Studies, Email Security, Performance Metric, E-Commerce, Automation, Product Improvement, Disaster Recovery, Process Improvement and Optimization, Recruitment, Security Awareness

    Intermediate · Course · 1 - 4 Weeks

1…678…361

In summary, here are 10 of our most popular service recovery courses

  • Retail Supply Chain and Customer Service Strategies: EDUCBA
  • Lean Six Sigma for IT Operations: EDUCBA
  • Gerenciamento de Serviços de TI: Fundação Instituto de Administração
  • Hospital Outpatient Services and OPD Management: EDUCBA
  • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées
  • Customer Engagement & Relationship: Microsoft
  • Detect, Respond, and Recover from Cloud Cybersecurity Attacks: Google Cloud
  • Customer Support digital transformation with HubSpot: Coursera
  • Advanced Linux Troubleshooting and System Recovery: Packt
  • GenAI for Customer Service Teams: Coursera

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