Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

FundaĂ§Ă£o Instituto de AdministraĂ§Ă£o
Skills you'll gain: Strategic Leadership, Leadership Development, People Management, Team Leadership, Business Leadership, Professional Development, Organizational Leadership, Leadership and Management, Leadership, Strategic Decision-Making, Team Performance Management, Positivity, Employee Engagement, Team Building, Innovation, Emotional Intelligence, Productivity, Growth Strategies
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Business Ethics, Critical Thinking, Critical Thinking and Problem Solving, Organizational Leadership, Leadership Development, Team Performance Management, Team Leadership, Team Motivation, Leadership and Management, Business Leadership, Leadership, Professional Development, Peer Review, Self-Awareness, Emotional Intelligence, Goal-Oriented, Adaptability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Skills, Interpersonal Communications, Relationship Building, English Language, Verbal Communication Skills, Professional Development, Communication, Active Listening, Vocabulary, Language Learning, Grammar
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Debugging, Automation, Python Programming, Data Structures, Programming Principles, Data Storage Technologies, Data Storage, Scripting, Data Manipulation, File Management, Software Installation
Beginner · Course · 3 - 6 Months

Skills you'll gain: English Language, Verbal Communication Skills, Language Learning, Interpersonal Communications, Social Skills, Vocabulary, Professional Development, Communication, Personal Development, Grammar, Self-Awareness
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Strategic Communication, Peer Review, Professional Development, Employee Coaching, Communication Strategies, Collaboration, Personal Development, Social Media Content, Content Creation, Coaching, Self-Awareness, Brand Management, Digital Assets, Goal Setting, Branding, LinkedIn, Marketing Strategies, Investigation, Business Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Communication Strategies, Team Management, Leadership, Productivity, Diversity Awareness, Collaboration, Workplace inclusivity, Communication, Interpersonal Communications, Empathy
Advanced · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Diversity and Inclusion, Team Building, Culture Transformation, Governance, Corporate Strategy, Employee Onboarding, Compliance Management, Go To Market Strategy, Entrepreneurship, Recruitment Strategies, Employee Retention, Organizational Leadership, Leadership and Management, Business Strategy
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Color Theory, Disabilities, Social Justice, Performing Arts, Cultural Diversity, Art History, Aesthetics, Sociology, Diversity Equity and Inclusion Initiatives, Advocacy, World History, Political Sciences, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Higher Education, Social Justice, Community Outreach, Cultural Diversity, Socioeconomics, Case Studies, Advocacy, Legal Proceedings
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Culture, Social Studies, Cultural Diversity, Sociology, Social Sciences, Social Justice, Political Sciences, Diversity Awareness, Policy Analysis, Media and Communications, Intercultural Competence, Diversity and Inclusion, Critical Thinking
Beginner · Course · 1 - 3 Months