• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service Skills
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer service skills"

    • P

      Packt

      Interactive Web Content Using AJAX and JSON in JavaScript

      Skills you'll gain: Application Programming Interface (API), Web Development, Development Environment, Restful API, Web Applications, Hypertext Markup Language (HTML), GitHub, Data Structures

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Facebook Optimization: Grow Your Presence

      Skills you'll gain: Content Performance Analysis, Facebook, Marketing Analytics, Social Media Content, Social Media Marketing, Social Media Management, Content Strategy, Online Advertising, Instagram, Analytics, Performance Metric, Business Metrics, Social Media Strategy, Scalability, Revenue Management, Data-Driven Decision-Making, Brand Marketing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Oracle Monitoring and Tuning Techniques

      Skills you'll gain: Database Architecture and Administration

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Comprehensive Tuning and Optimization for Oracle Databases

      Skills you'll gain: Performance Tuning, Oracle Databases, SQL, System Monitoring, Linux, Database Management, Database Architecture and Administration, Data Storage Technologies, Data Storage, Simulations

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Navigation and Data Handling

      Skills you'll gain: Apple iOS, Swift Programming, Mobile Development, UI Components, Animations, Apple Xcode, Data Storage, Cloud Storage, Responsive Web Design, Data Management, User Interface (UI), User Interface (UI) Design, Human Computer Interaction, Databases, Software Design

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Getting Started with Google Kubernetes Engine - 繁體中文

      Skills you'll gain: Kubernetes, Containerization, Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, CI/CD, Command-Line Interface

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Modifying BGP Attributes

      Skills you'll gain: TCP/IP, Continuous Monitoring

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Communicating Across Cultures for Team Success

      Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Cultural Diversity, Team Leadership, Collaboration, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Relationship Building, Self-Awareness, Adaptability

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Configure Managed Guest Sessions and Deploy Digital Signage App on ChromeOS

      Skills you'll gain: Cloud Management, Virtual Machines, Computing Platforms, Cloud Computing, Application Deployment, System Configuration

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Use Data Canvas to Visualize and Design Queries

      Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Architectural Modeling and Texturing

      Skills you'll gain: 3D Modeling, Visualization (Computer Graphics), Computer Graphic Techniques, Functional Design, Design Elements And Principles

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Building a Real-World Data Science Solution

      Skills you'll gain: Exploratory Data Analysis, AWS SageMaker, Data Presentation, Data Visualization, Amazon Web Services, Project Documentation, Amazon S3, Feature Engineering, Applied Machine Learning, Data Science, Data Processing, Solution Design, Business Intelligence, Business Solutions, Technical Documentation, Data Pipelines, Technical Communication, Cloud Infrastructure, Project Management, Automation

      Beginner · Course · 1 - 3 Months

    1…685686687…701

    In summary, here are 10 of our most popular customer service skills courses

    • Interactive Web Content Using AJAX and JSON in JavaScript: Packt
    • Facebook Optimization: Grow Your Presence: Coursera
    • Advanced Oracle Monitoring and Tuning Techniques: Packt
    • Comprehensive Tuning and Optimization for Oracle Databases: Packt
    • Advanced Navigation and Data Handling: Packt
    • Getting Started with Google Kubernetes Engine - 繁體中文: Google Cloud
    • Modifying BGP Attributes: Cisco Learning and Certifications
    • Communicating Across Cultures for Team Success: University of Colorado System
    • Configure Managed Guest Sessions and Deploy Digital Signage App on ChromeOS: Google Cloud
    • Use Data Canvas to Visualize and Design Queries: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok