
Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Billing & Invoicing, Workflow Management, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting, Problem Management, Data Structures, Debugging, Software Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Target Market, Facebook, Customer Analysis, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Content Creation, Business Planning, Drive Engagement
Intermediate · Guided Project · Less Than 2 Hours

University of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Instructional Design, Differentiated Instruction, Education Software and Technology, Case Studies, Curriculum Development, Student Support and Services, Diversity Awareness, Higher Education
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Operations Management, Process Analysis, Financial Accounting, Operational Efficiency, Financial Reporting, Income Statement, Capital Budgeting, Marketing, Cash Flows, Finance, Financial Acumen, Business Operations, Balance Sheet, Strategic Marketing, Marketing Strategies, Financial Modeling, Business Strategy
Beginner · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Trustworthiness, Team Building, Team Motivation, Team Management, Team Leadership, Teamwork, Honesty, Relationship Building, Empathy, Collaboration, Professional Development, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Sports Medicine, Physical Therapy, Physiology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks