
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
Beginner · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Data Analysis Software, Data Entry, Data Visualization, Automation, Data Management
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Model View Controller, Apple iOS, Apple Xcode, Swift Programming, User Interface (UI), Mobile Development, UI Components, User Interface and User Experience (UI/UX) Design, Application Frameworks, Computer Programming
Mixed · Course · 1 - 3 Months

Skills you'll gain: Knowledge of Apple Software, Application Lifecycle Management, Endpoint Security, Knowledge of Apple Hardware, Mobile Development Tools, Performance Testing
Advanced · Course · 1 - 3 Months

Skills you'll gain: Swift Programming, Apple Xcode, Apple iOS, Mobile Development, Application Development, Data Management, User Interface (UI), Git (Version Control System), Debugging
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Software Installation, Application Performance Management, Microsoft Office, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Administration, Security Controls, Safety and Security, Computer Security, General Networking
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Dashboard, Data Analysis Expressions (DAX), Consolidation, Automation, Data Visualization, Data Management, Business Requirements
Intermediate · Course · 1 - 3 Months