Dell
Dell Technologies Technical Support for Software

Give your career the gift of Coursera Plus with $160 off, billed annually. Save today.

Dell

Dell Technologies Technical Support for Software

Develop with Dell

Instructor: Develop with Dell

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

October 2024

Assessments

9 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Placeholder

Build your Cloud Computing expertise

This course is part of the Dell Technologies Technical Customer Support Specialist Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Dell
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 4 modules in this course

In this module, learners will become familiar with the tools that play an integral role in tech support operations. The module is designed to give participants not only the understanding of the functionality of these tools but also how to apply them effectively in their day-to-day tech support roles.

What's included

4 videos2 readings1 assignment

This week we will deepen your understanding of the core functions of operating systems. This module is designed to solidify the foundational knowledge required to navigate and troubleshoot various operating systems effectively. Through a blend of theoretical instruction and practical application, you will explore the essential components and mechanisms that enable operating systems to provide a stable environment for applications to function.

What's included

3 videos3 readings3 assignments

This week, you will delve into the principles underlying software architecture, common software problems, and various tried-and-trusted solutions. you'll learn to identify, analyze, and address software-related issues swiftly and accurately, thus minimizing downtime and improving system efficiency.

What's included

3 videos2 readings2 assignments1 peer review

This week is about elevating your skillset with mastery in diagnosing software issues, optimizing its performance, and ensuring its compatibility across various platforms.

What's included

3 videos3 readings3 assignments1 peer review

Instructor

Develop with Dell
Dell
8 Courses1,847 learners

Offered by

Dell

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Cloud Computing? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions