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    Results for "customer needs assessment"

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Advanced Requirements Management & Solution Evaluation

      Skills you'll gain: Backlogs, Requirements Management, User Requirements Documents, Business Requirements, Performance Measurement, Requirements Analysis, Business Analysis, Root Cause Analysis, Project Performance, Data Mining, Jira (Software), Solution Architecture, Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Customer Data Analytics for Marketers

      Skills you'll gain: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Marketing Effectiveness, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Exploratory Data Analysis, Statistical Visualization, Statistical Modeling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Understanding User Needs

      Skills you'll gain: Qualitative Research, User Research, Usability Testing, User Centered Design, Research Methodologies, Needs Assessment, Interviewing Skills, Research, Human Computer Interaction, Data Collection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      532 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      Analyzing Job Needs and Creating Job Postings

      Skills you'll gain: Recruitment, Job Analysis, Consultative Approaches, Market Research, Recruitment Strategies, Talent Acquisition, Marketing Materials, Talent Sourcing, Compensation Management, Needs Assessment, Competitive Analysis, Branding, Advertising

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Python NLTK for Beginners: Customer Satisfaction Analysis

      Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      GenAI For Business Analysis: Fine-Tuning LLMs

      Skills you'll gain: OpenAI, Large Language Modeling, Real Time Data, Data Manipulation, Generative AI, Python Programming, Artificial Intelligence, Performance Analysis, Customer Analysis, Business Analysis, Data Analysis, Machine Learning, JSON

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SAP

      Requirements Gathering and Documentation

      Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, User Requirements Documents, Requirements Analysis, Verification And Validation, SAP Applications, Functional Specification, User Acceptance Testing (UAT), Stakeholder Engagement, Process Mapping

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      222 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Customer Personas in Canva

      Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Marketing Strategies, Marketing Planning, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Multi-Table data analysis with Tableau: Customer Analysis

      Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling

      Intermediate · Guided Project · Less Than 2 Hours

    1…789…264

    In summary, here are 10 of our most popular customer needs assessment courses

    • Advanced Requirements Management & Solution Evaluation: Starweaver
    • Customer Data Analytics for Marketers: University of Colorado System
    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • Understanding User Needs: University of Michigan
    • Analyzing Job Needs and Creating Job Postings : Automatic Data Processing, Inc. (ADP)
    • Create a services customer satisfaction process: Coursera Project Network
    • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
    • GenAI For Business Analysis: Fine-Tuning LLMs: Coursera Project Network
    • Requirements Gathering and Documentation: SAP
    • خدمة العملاء | Customer Service: Alfaisal University | KLD

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