Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Negotiation, Emotional Intelligence, Team Management, Verbal Communication Skills, Team Building, Leadership, Communication, Project Management, Conflict Management, Interpersonal Communications, Non-Verbal Communication

Skills you'll gain: Digital Transformation, Human Resource Strategy, Business Transformation, Technology Strategies, Cybersecurity, Project Design, Policy Development, Public Administration, Governance, Program Evaluation, Strategic Planning, Process Improvement, Data Management, Interoperability

Skills you'll gain: Operations Management, Process Analysis, Business Operations, Operational Efficiency, Production Process, Operational Performance Management, Business Process Improvement, Service Improvement, Process Optimization, Quality Management, Performance Measurement, Quality Control, Business, Productivity Software, Inventory Management System, Resource Utilization

Skills you'll gain: Design Thinking, Agile Methodology, Innovation, Organizational Change, Project Design, Lean Methodologies, New Product Development, Entrepreneurship, Resource Management, Business Process, Value Propositions, Customer Analysis

Skills you'll gain: Diversity Programs, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Diversity and Inclusion, Cultural Sensitivity, Business Transformation, Safety Culture, Sustainable Development, Organizational Leadership, Cross-Functional Team Leadership, Innovation, Leadership, Human Resource Policies, Change Management

Skills you'll gain: Data Strategy, Data Management, Agile Project Management, Data Governance, Project Management, Risk Management, Data-Driven Decision-Making, Project Management Life Cycle, Resource Management, Project Design, Project Implementation, Culture Transformation, Artificial Intelligence

Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Sprint Planning, Kanban Principles, Backlogs

Skills you'll gain: Analysis, Case Studies, Business Analysis, Business, Business Strategies, Business Consulting, Business Strategy, Program Evaluation, Project Management

Skills you'll gain: Work Breakdown Structure, Project Scoping, Earned Value Management, Project Management, Project Performance, Project Controls, Cost Management, Project Schedules, Risk Management, Resource Allocation, Project Risk Management, Project Implementation, Risk Analysis, Project Planning, Procurement, Resource Management, Scheduling, Stakeholder Management, Stakeholder Communications

Skills you'll gain: Gmail, Email Automation, Workflow Management, Business Correspondence, Organizational Skills, Productivity Software, Scheduling, Google Docs

Skills you'll gain: Program Evaluation, Strategic Partnership, Sustainable Development, Communication Planning, Project Design, Social Media, Human Centered Design, Project Planning, Environmental Issue, Proposal Development, Innovation, Project Management, Entrepreneurship, Fundraising, Presentations