Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Professional Development, Stress Management, Emotional Intelligence, Empowerment, Relationship Management, Self-Awareness, Interpersonal Communications, Growth Mindedness
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Presentations, Persuasive Communication, Public Speaking, Communication, Verbal Communication Skills, Social Skills, Non-Verbal Communication, Target Audience
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Conflict Management, Leadership, Emotional Intelligence, Communication, Team Management, Self-Awareness, Stress Management, Performance Management, Behavioral Management, Psychology
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Constructive Feedback, Communication, Business Communication, Interpersonal Communications, Emotional Intelligence, Social Skills, Tactfulness, Empathy, Performance Management, Growth Mindedness, Collaboration, Personal Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Correspondence, Verbal Communication Skills, Business Communication, English Language, Business Writing, Telephone Skills, Active Listening, Communication, Social Media, Vocabulary, Grammar
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Recognizing Others, Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Leadership, Compassion, Teamwork, Communication, Active Listening, Self-Awareness
Beginner · Course · 1 - 3 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Self-Awareness, Conflict Management, Personal Development, Emotional Intelligence, Interpersonal Communications, Collaboration, Empathy, Professional Development, Visionary, Leadership, Adaptability, Communication
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Personal Attributes, Collaboration, Organizational Effectiveness, Initiative and Leadership, Growth Mindedness, Team Oriented, Strategic Leadership, Leadership, Business Leadership, Goal Setting
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Game Theory, Human Development, Behavioral Economics, Artificial Intelligence, Psychology, Simulations, Anthropology, Mathematical Modeling, Sociology
Beginner · Course · 1 - 4 Weeks
Liberty Mutual Insurance
Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Sales Presentation, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Insurance, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Team Management, Supervision, Conflict Management, Cooperation, Leadership, People Management, Influencing, Persuasive Communication, Decision Making, Communication, Culture
Beginner · Course · 1 - 3 Months