Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Vibe coding, Web Development Tools, Application Development, Software Installation, GitHub
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, Context Management, User Interface (UI), Vector Databases, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Backlogs, AI Enablement, Business Process Automation, Project Management Software, Strategic Prioritization, Workflow Management, Prioritization, Project Management, Administrative Support, Automation, Delegation Skills, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Teaching, Digital pedagogy, Learning Management Systems, Education Software and Technology, Planning, Technology Strategies, digital literacy, Technical Communication, Content Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Research, Data Cleansing, Data Integrity, Gap Analysis, Corrective and Preventive Action (CAPA), Code Review
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Data Pipelines, Data Transformation, Data Integration, Data Processing, Extract, Transform, Load, Power BI, Data Lakes, PySpark, Apache Spark, Data Quality, Data Governance, Analytics
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Cost Management, Project Risk Management, Project Schedules, Project Closure, Project Performance, Cost Estimation, Project Management, Project Scoping, Project Planning, Scope Management, Team Leadership, Sprint Planning, Agile Project Management, Vendor Management, Change Control, Communication Planning, Sprint Retrospectives, Leadership, Conflict Management, Leadership Development
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Apache Maven, Build Tools, Software Configuration Management, Continuous Integration, Integrated Development Environments, Java Programming, Dependency Analysis, Automation, Java, Product Lifecycle Management, Software Versioning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Security, Ansible, Patch Management, MLOps (Machine Learning Operations), Generative AI, Site Reliability Engineering, System Monitoring, Infrastructure as Code (IaC), Incident Management, Problem Management, Continuous Monitoring, IT Automation, Disaster Recovery, Automation, Predictive Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Amazon Web Services
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Network Routing, Virtual Local Area Network (VLAN), Routing Protocols, Network Switches, Network Model, TCP/IP, General Networking, Network Protocols, Network Administration, Network Routers, OSI Models, Computer Networking, Network Architecture, Networking Hardware, Network Infrastructure, Local Area Networks, Command-Line Interface
Mixed · Course · 1 - 3 Months

Skills you'll gain: CI/CD, Continuous Deployment, Continuous Delivery, DevOps, Performance Analysis, Performance Metric, Performance Measurement, Artificial Intelligence, Application Performance Management, Operational Analysis, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks