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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Packt

    Vibe Coding with Windsurf – No Code Web Design

    Skills you'll gain: Vibe coding, Web Development Tools, Application Development, Software Installation, GitHub

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Advanced Prompt Engineering and Memory Management

    Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, Context Management, User Interface (UI), Vector Databases, Debugging

    Advanced · Course · 1 - 3 Months

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    Coursera

    Automate, Prioritize, and Project Backlogs

    Skills you'll gain: Backlogs, AI Enablement, Business Process Automation, Project Management Software, Strategic Prioritization, Workflow Management, Prioritization, Project Management, Administrative Support, Automation, Delegation Skills, Generative AI Agents

    Beginner · Course · 1 - 4 Weeks

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    UNSW Sydney (The University of New South Wales)

    Learning to Teach Online

    Skills you'll gain: Teaching, Digital pedagogy, Learning Management Systems, Education Software and Technology, Planning, Technology Strategies, digital literacy, Technical Communication, Content Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.2K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Analyze GA4: Fix Your Data

    Skills you'll gain: User Research, Data Cleansing, Data Integrity, Gap Analysis, Corrective and Preventive Action (CAPA), Code Review

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Whizlabs

    Microsoft Fabric: Ingest and Transform Data

    Skills you'll gain: Real Time Data, Data Pipelines, Data Transformation, Data Integration, Data Processing, Extract, Transform, Load, Power BI, Data Lakes, PySpark, Apache Spark, Data Quality, Data Governance, Analytics

    Intermediate · Course · 1 - 4 Weeks

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    Logical Operations

    Project Management: Applying Predictive and Adaptive Methods

    Skills you'll gain: Cost Management, Project Risk Management, Project Schedules, Project Closure, Project Performance, Cost Estimation, Project Management, Project Scoping, Project Planning, Scope Management, Team Leadership, Sprint Planning, Agile Project Management, Vendor Management, Change Control, Communication Planning, Sprint Retrospectives, Leadership, Conflict Management, Leadership Development

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Packt

    Apache Maven Essentials for Build Automation

    Skills you'll gain: Apache Maven, Build Tools, Software Configuration Management, Continuous Integration, Integrated Development Environments, Java Programming, Dependency Analysis, Automation, Java, Product Lifecycle Management, Software Versioning

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Coursera

    Automate, Optimize, and Maintain AI Systems

    Skills you'll gain: AI Security, Ansible, Patch Management, MLOps (Machine Learning Operations), Generative AI, Site Reliability Engineering, System Monitoring, Infrastructure as Code (IaC), Incident Management, Problem Management, Continuous Monitoring, IT Automation, Disaster Recovery, Automation, Predictive Analytics

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Introduction to Cloud-Native Architecture and Microservices

    Skills you'll gain: Cloud Deployment, Amazon Web Services

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
    Free Trial
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    Logical Operations

    CCNA: Networking Basics, Switching, Addressing, and Routing

    Skills you'll gain: Network Routing, Virtual Local Area Network (VLAN), Routing Protocols, Network Switches, Network Model, TCP/IP, General Networking, Network Protocols, Network Administration, Network Routers, OSI Models, Computer Networking, Network Architecture, Networking Hardware, Network Infrastructure, Local Area Networks, Command-Line Interface

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
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    Coursera

    Orchestrate, Analyze, and Evaluate AI Deployments

    Skills you'll gain: CI/CD, Continuous Deployment, Continuous Delivery, DevOps, Performance Analysis, Performance Metric, Performance Measurement, Artificial Intelligence, Application Performance Management, Operational Analysis, Root Cause Analysis

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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voice of the customer (voc): enhancing experiences
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In summary, here are 10 of our most popular customer experience courses

  • Vibe Coding with Windsurf – No Code Web Design: Packt
  • Advanced Prompt Engineering and Memory Management: Packt
  • Automate, Prioritize, and Project Backlogs: Coursera
  • Learning to Teach Online: UNSW Sydney (The University of New South Wales)
  • Analyze GA4: Fix Your Data: Coursera
  • Microsoft Fabric: Ingest and Transform Data: Whizlabs
  • Project Management: Applying Predictive and Adaptive Methods: Logical Operations
  • Apache Maven Essentials for Build Automation: Packt
  • Automate, Optimize, and Maintain AI Systems: Coursera
  • Introduction to Cloud-Native Architecture and Microservices: Packt

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