Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, Data Security, System Configuration, Configuration Management
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Applications, Cloud Development, Application Development, Cloud API, API Gateway, Cloud-Based Integration, Application Programming Interface (API), Serverless Computing, Authentications, Identity and Access Management, Event-Driven Programming, Node.JS, Microservices, Authorization (Computing)
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Network Monitoring, Intrusion Detection and Prevention, Google Cloud Platform, Firewall, Cloud Security, Network Troubleshooting, Infrastructure Security, Identity and Access Management, Threat Detection, Cloud Infrastructure
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Firewall, Threat Modeling, Network Security, Cloud Security, Network Administration, Cloud Computing, Security Controls
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Motion Graphics, Performance Tuning, Virtual Environment, Layout Design
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Infographics, Presentations, Data Visualization, Content Creation, User Accounts, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: ASP.NET, Cloud Deployment, Application Deployment, Microsoft Azure, Multi-Tenant Cloud Environments, Cloud Applications, Full-Stack Web Development, User Interface (UI) Design, PostgreSQL, Web Applications, User Interface (UI), Object-Relational Mapping, Database Development, Cloud Services, Database Management, Development Environment, Authentications
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Cloud Management, Data Governance, Performance Tuning, Microsoft Azure, Scalability, Data Management, Information Management, Security Controls, Database Management, Azure Active Directory, Big Data, Data Security, System Configuration
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AI Security, Open Web Application Security Project (OWASP), Large Language Modeling, Vulnerability Management, Prompt Engineering, Application Security, Security Controls, Google Cloud Platform, API Design, Application Development, System Configuration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Swift Programming, UI Components, Apple iOS, Mobile Development, Apple Xcode, Responsive Web Design, User Interface (UI) Design, User Interface (UI), Application Design, Algorithms, Animations, Software Design Patterns, Color Theory, Debugging
Intermediate · Course · 1 - 3 Months